Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner in Philadelphia
Total Technology Resources is a full-service information technology company dedicated to helping small businesses leverage technology efficiently. Founded in 2004, we operate as Microsoft Certified Partners with over 20 years of combined industry experience. Our expertise spans network security, managed services, and cutting-edge IT solutions tailored to unique business needs. We prioritize proactive strategies, including disaster recovery and offsite backup planning, to ensure operational continuity. Our team of certified professionals delivers 24/7 help desk support, remote assistance, and customized security policies.Headquartered in Philadelphia, we serve businesses across diverse industries, including medical, law, accounting, and insurance sectors. Our commitment to innovation and client-centric service has established us as a trusted IT partner. We specialize in fiber optic cabling, cloud services, hardware integration, and PCI compliance. With a focus on cybersecurity, we provide threat assessments, endpoint encryption, and dark web monitoring. Our executive leadership team brings decades of technical and managerial expertise, ensuring solutions that align with evolving industry standards.
Services
Cybersecurity Protection
Network Monitoring
Disaster Recovery
Cloud Services
Hardware Integration
IT Consulting
PCI Compliance
Remote Support
Fiber Optic Cabling
VOIP Solutions
Details
- Year established: 2004
Highlights and features
- We have over 20 years of combined experience in IT services and cybersecurity.
- Our proactive managed services platform prevents issues before they disrupt operations.
- 24/7 help desk support ensures immediate resolution of critical IT issues.
- Certified technicians implement customized security policies for your business needs.
- We specialize in fiber optic cabling and network infrastructure for high-performance systems.
Associations and certifications
- Microsoft Certified Partners
What people say
24/7 support resolved issues immediately
Cybersecurity measures prevented breaches
Seamless cloud migration
Proactive network monitoring
Expert technical guidance
Services
Cybersecurity Protection
Our multi-layered cybersecurity solutions protect businesses from evolving threats like ransomware and phishing attacks. We implement endpoint encryption, multifactor authentication, and dark web monitoring to safeguard sensitive data. With proactive threat assessments and zero-trust policies, we ensure compliance and minimize breach risks for Philadelphia-area companies.
Network Monitoring
24/7 network monitoring services detect and resolve issues before they impact operations. Our technicians manage patch updates, critical monitoring, and remote support through ConnectWise. This proactive approach reduces downtime and ensures seamless performance for businesses of all sizes.
Disaster Recovery
Comprehensive disaster recovery planning includes testing, co-location support, and cloud backups. We design customized strategies to protect against natural disasters and cyberattacks, ensuring business continuity with minimal data loss and rapid system restoration.
Cloud Services
We deploy secure public and private cloud environments on platforms like Azure and AWS. Our services include cloud application backups, infrastructure optimization, and migration support to reduce hardware costs while maintaining data security and accessibility.
Hardware Integration
From server installations to VOIP systems, our A+ certified technicians handle all hardware needs. We configure printers, set up virtualization platforms, and implement network devices to create efficient, scalable technology environments for growing businesses.
People
Justin Colantonio
Managing Partner
Co-founder with 20+ years in IT leadership. Oversees cybersecurity strategy and company vision. Microsoft Certified with dual degrees in Accounting and MIS. Active in community nonprofits and cybersecurity education.
James Smith
Managing Partner
Co-founder leading cybersecurity division. 20+ years in IT infrastructure. Specializes in security policies and disaster recovery. Pursuing fiber certification for nationwide implementation. Active in youth sports coaching.
William Press
Cloud Project Manager
10+ years in IT project management. Focuses on cloud solutions and client-centric service delivery. Prioritizes hands-on problem-solving and innovative technology adoption for business growth.
Alexander Mawson
Service Manager
Level 3 Network Technician with decade-long expertise. Manages service team workflow and client communications. Developed comprehensive IT solutions through diverse roles within the company.
Kevin McGurn
VCIO
Transitioned from helpdesk to virtual CIO role. Specializes in VOIP systems and strategic IT planning. Recognized for technical proficiency and client relationship management in enterprise environments.
Questions
What IT services do you offer for small businesses?
We provide network security, cloud solutions, hardware integration, disaster recovery, and 24/7 managed services tailored to small business needs.
How do you handle cybersecurity threats?
Our multi-layered approach includes endpoint encryption, dark web monitoring, multifactor authentication, and regular security policy updates to combat evolving cyber threats.
Can you help with disaster recovery planning?
Yes, we create customized disaster recovery plans with regular testing to ensure business continuity during natural disasters or cyber incidents.
Do you support cloud migration projects?
We specialize in secure cloud migrations for platforms like Azure and AWS, including infrastructure optimization and data protection strategies.
Are your technicians certified?
Our team includes Microsoft Certified Partners and A+ certified professionals with expertise across all major IT disciplines.
What areas do you serve?
We primarily serve Philadelphia and Bucks County, Pennsylvania, with remote support available nationwide.
