Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Orlando Property Management Solutions
TrustHome Properties has been a leader in Orlando property management since 1969, delivering personalized solutions to maximize ROI for property owners. Our team combines over 75 years of collective experience with a commitment to innovation, offering comprehensive services including leasing, maintenance, and financial management. We specialize in serving out-of-state investors and local property owners, ensuring stress-free management through rigorous tenant screening, proactive maintenance, and transparent communication.Our 7 Owner Guarantees underscore our dedication to accountability, including month-to-month contracts, eviction protection, and rent deposit security. With bilingual staff and cutting-edge technology, we provide seamless service for owners and residents alike, supported by strategic marketing and a deep understanding of Central Florida's real estate market.
Services
Property Management
Real Estate
Investment Services
Tenant Screening
Maintenance
Leasing
Financial Reporting
Eviction Protection
Marketing
Inspections
Details
- Year established: 1969
Highlights and features
- We offer 7 Owner Guarantees including eviction protection and month-to-month contracts.
- Our team has 75+ combined years of Orlando property management experience.
- Bilingual staff ensures clear communication with diverse clients.
- We use strategic marketing to reduce vacancy periods by targeting qualified residents.
- Transparent financial reporting with rent deposits securely ACH'd to owner accounts.
What people say
Outstanding service
Quick tenant placement
Professional management
Eviction protection
Bilingual support
Services
Property Management
TrustHome Properties provides comprehensive property management for single-family homes and small multi-family units. Our services include tenant screening, lease enforcement, maintenance coordination, and financial reporting. We utilize advanced software for transparent accounting and offer 24/7 emergency support. Owners benefit from our 7 Owner Guarantees, including eviction protection and month-to-month contracts.
Real Estate
We offer full-service real estate solutions for buying or selling investment properties in Central Florida. Our team provides market analysis, property valuations, and negotiation expertise. Services include marketing strategies, buyer/seller representation, and transition from sales to management. We specialize in helping investors identify high-yield properties and facilitate smooth transactions.
Investment Services
TrustHome assists investors in acquiring and managing income-producing properties. We analyze market trends, identify optimal investment opportunities, and provide cash flow projections. Our services include portfolio diversification strategies, tax-efficient structuring, and long-term wealth planning for local and absentee investors.
Tenant Screening
Our rigorous tenant screening process includes credit checks, rental history verification, employment confirmation, and criminal background investigations. We ensure compliance with fair housing laws while selecting qualified residents. The process reduces lease defaults and protects property value through thorough applicant evaluation.
Maintenance
We provide 24/7 emergency maintenance and scheduled property inspections. Our services include routine repairs, vendor management, and preventative maintenance programs. TrustHome ensures timely response to resident requests and maintains property condition through regular inspections and detailed reporting.
People
Mark Pagdin
President / Broker
With 25+ years of investment experience and 16 years as an accountant, Mark Pagdin specializes in maximizing property returns. He holds Florida's prestigious PRM designation and provides strategic advice for property acquisitions and financial management.
Graham Hardy
Director of Property Management / Realtor
Graham Hardy manages international client relationships with 30+ years of property management experience across the USA and Europe. He specializes in transitioning properties from short-term to long-term rentals and provides detailed market analysis for global investors.
Danielle Schmitt
Office Supervisor
Danielle Schmitt oversees daily operations with 10+ years of administrative leadership in investment real estate. Bilingual in English-Spanish, she ensures efficient office management and client communication while maintaining high professional standards.
Pam Edgar
Finance Manager
Pam Edgar manages financial operations with 30+ years of experience. She ensures accurate accounting, timely reporting, and compliance with financial regulations while serving as the primary contact for corporate finance inquiries.
Stephanie Melendez
Property Manager/Realtor
Stephanie Melendez has served TrustHome Properties for 12+ years, mastering leasing, property management, and resident relations. Fluent in English and Spanish, she provides comprehensive support for property owners and tenants across Central Florida.
Questions
What property types do you manage?
We manage single-family homes, duplexes, small multi-family buildings (20 units or less), and investment properties in Central Florida.
How do you screen tenants?
Our process includes credit checks, rental history verification, employment confirmation, criminal background checks, and fair housing compliance to ensure qualified residents.
What are your management fees?
Fees range from 7.9–10.9% monthly management plus resident placement fees (50–100% of first month's rent) with customizable plans available.
Do you offer eviction protection?
Yes, our Eviction Protection Plan reimburses up to $3,000 in eviction costs and two months of lost rent for screened tenants who break leases.
How do owners receive rent payments?
We securely ACH transfer rent directly to owner accounts between the 10th and 15th of each month with detailed payment reports.
Are you available for emergency maintenance?
Yes, our 24/7 emergency service responds promptly to urgent maintenance issues affecting safety or property integrity.
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