Creating Memories Every Day
At Pickett Brothers Jewelers, we pride ourselves on being your trusted source for diamonds and exquisite jewelry pieces. Our commitment to providing exceptional customer experiences and unparalleled product quality has earned us a reputation as one of the top jewelers in Jacksonville. Our story began with a passion for creating unforgettable memories, and we're dedicated to helping you find the perfect diamond or custom-designed piece to commemorate life's most special moments.
Our History
With over 20 years of experience, our family-owned business has been built on a foundation of integrity, honesty, and trust. We've had the privilege of serving generations of families, and we're proud to be a part of so many love stories, milestones, and celebrations. Our commitment to excellence has been recognized by our customers, who rave about our exceptional customer service, stunning jewelry, and unparalleled expertise.
Our Services
We're more than just a jewelry store - we're a destination for creating unforgettable experiences. Our comprehensive services include:
- Diamonds: Our worldwide connections enable us to source the most exceptional diamonds for all occasions.
- Custom Design: Collaborate with our expert designers to create one-of-a-kind masterpieces tailored to your unique style and preferences.
- Jewelry Repair: Trust our master jewelers to expertly repair and restore your treasured pieces.
What Sets Us Apart
We're committed to providing an exceptional customer experience, and we achieve this through:
- Teamwork: Our staff works together to ensure a seamless experience for every customer.
- Family: We treat our customers like family, providing a warm and welcoming atmosphere.
- Commitment: We're dedicated to delivering unparalleled product quality and exceptional service.
Meet Our Staff
Our team is comprised of GIA-certified associates who are passionate about providing exceptional service and expertise. Meet Len, Tom, Amy, and Linda - the faces behind the exceptional Pickett Brothers Jewelers experience.
Core Values
At Pickett Brothers Jewelers, we're guided by our core values of:
- Teamwork: Collaboration and unity among our staff ensure a seamless customer experience.
- Family: We treat our customers like family, providing a warm and welcoming atmosphere.
- Commitment: We're dedicated to delivering unparalleled product quality and exceptional service.
- Honesty, Integrity, and Trust: Our business is built on a foundation of transparency, fairness, and reliability.
Excellent Customer Service and Quality Products
The majority of the reviewers praised the exceptional customer service and high-quality products offered by Pickett Brothers Jewelers.
Knowledgeable and Friendly Staff
Many reviewers complimented the staff, particularly Tom and Amy, for their extensive knowledge and friendly attitude. They were helpful, patient, and responsive to customers' needs, providing excellent guidance throughout the purchasing process.
Personalized Experience
Several reviewers appreciated the personalized experience they received, with the staff taking the time to understand their preferences and delivering custom-made pieces that exceeded their expectations.
Trustworthy and Convenient
Reviewers also highlighted the convenience of the location and the trustworthiness of the staff, with some customers having been patrons for over 20 years.
Repairs and Custom Work
Pickett Brothers Jewelers was praised for their excellent repair services, including speedy and affordable fixes. The custom work done by the jeweler was also highly praised, with customers thrilled with the final results.
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