Experience the Masterpiece Difference: Where Quality Meets Compassion
At Masterpiece Jewelers, we pride ourselves on being a full-service jewelry store that offers a wide range of services, from jewelry repairs to watch repairs, gold buying, and more. Our mission is to serve and glorify God through love and excellence, by providing the highest standards of jewelry and watch services in an honest, friendly, caring, and comfortable environment.
Our Story
We started as a watch and jewelry repair shop and quickly grew into a full-service jewelry store. Our specialty will always be our repairs and services. We take pride in our craft and understand the importance and value of serving, not just selling. Why take your precious items to general jewelry stores when they should be taken to the specialists?
Our Services
We offer a variety of services, including jewelry repairs, watch repairs, gold buying, and more. Our jewelry repair services include ring sizing, chain repair, bracelet repair, stone replacement, prong retipping, engraving, remounting, custom designs, and restoring old jewelry. We use the latest repair technology to ensure the most professional results. We also offer watch repairs, including battery installation, watch band sizing, watch band replacement or repair, crystal replacement, stem and crown replacement, and new movements.
Our Watch Specialists
When it comes to watch repairs, we are the experts. We service a full range of watch brands, from Timex to Rolex. We take pride in our work and stand behind our quality with a one-year warranty on most repairs, usually at half the price or more compared to most manufacturers.
Gold, Silver, and Diamond Buyers
Need instant cash? Cut out the middle man! Our low overhead, in-house gold melting, and direct connections mean more cash for you! We want to make sure that you come back and tell your friends and family!
Purpose Jewelry
We are proud to offer Purpose Jewelry, handcrafted by survivors of modern-day slavery. Proceeds benefit International Sanctuary, a non-profit that provides holistic care for young women rescued from sex trafficking. Our Purpose Jewelry collection includes beautiful pieces that not only look great but also support a great cause.
Overall Experience
The overall experience at Masterpiece Jewelers is overwhelmingly positive. Customers rave about the friendly and knowledgeable staff, quick turnaround times, and high-quality workmanship.
Cleanliness and Professionalism
Many reviewers complimented the store's cleanliness and the staff's professionalism. The owners and employees are described as friendly, helpful, and courteous. The store's atmosphere is also praised for being welcoming and classy.
Quality of Work
The quality of the work done by Masterpiece Jewelers is consistently praised. Customers are thrilled with the repairs and custom work done on their jewelry and watches. The staff is knowledgeable and skilled, and the work is done quickly and efficiently.
Customer Service
Excellent customer service is a common theme throughout the reviews. Customers appreciate the personalized attention, honest pricing, and willingness to help with any questions or concerns.
Negative Experiences
There are two negative reviews, one citing a bad experience with a repair job and the other expressing dissatisfaction with the lack of customer recognition and appreciation.
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