Welcome to Clark Computer Services, a leading provider of responsive, professional, and friendly IT support and managed services. We are a Service-Disabled Veteran-Owned small business, proudly serving small and medium-sized businesses in Maryland, Virginia, West Virginia, and Pennsylvania. With offices in Frederick and Hagerstown, we are strategically positioned to offer quick and efficient services to our clients, combining technical expertise with a personalized approach.
Our Team
At Clark Computer Services, our team is our greatest asset. Our founder, Darren Clark, started the company in 2003, and over the years, we have grown into a dynamic team of professionals sharing the same drive to provide exceptional customer experiences. Our team is organized into departments, making it easy for you to meet the fantastic teams that keep Clark Computer Services running smoothly.
The Clark Way
Our mission is to provide white-glove IT managed services, ensuring that our clients receive unparalleled customer service. We take responsibility for your technical issues and work tirelessly to get the job done right. Our core values revolve around being responsive, professional, and friendly, fostering trustworthy relationships with our clients since 2003.
Services
At Clark Computer Services, we offer a comprehensive range of IT services designed to cater to the unique needs of businesses and residential clients.
- Business IT Services: We provide white-glove support for all aspects of small business IT, including backups, cabling, cybersecurity, maintenance, website services, and more.
- Medical & Dental Offices: Our HIPAA-compliant services ensure that your ePHI stays secure while enhancing daily operations. We handle compliance, conduct risk assessments and remediation, help with remote access, and more.
- Construction IT Support: With dozens of construction clients, our IT managed services support office and field staff on-site or remotely. We can help with construction software on mobile devices, including laptops, toughbooks, and smartphones.
- Home Office IT Support: As more people work and learn from home, a reliable Home Office is crucial. We connect, test, and troubleshoot devices to ensure everything works and that all components work together seamlessly.
- Technology Move Services: We help you navigate the challenges of moving by setting up the new location and moving all your equipment, taking the technology hassles out of moving!
- Website Design Services: We offer affordable website packages, including maintenance and logo design services, enhanced with business cards, brochures, and more!
At Clark Computer Services, customer service is our highest priority. With numerous 5-star reviews from satisfied clients across Maryland, Virginia, West Virginia, and Pennsylvania, we invite you to explore our website, learn more about our services, and discover why Clark Computer Services is the best choice for your IT support and managed services.
Expertise and Knowledge
Clark Computer Services stands out for its exceptional expertise and knowledge in fixing various computer-related issues. The team's technical skills and professionalism have earned them a 5-star rating across multiple reviews.
Customer-Focused Approach
From start to finish, Clark Computer Services demonstrates a customer-focused approach that prioritizes understanding and transparency. They keep customers informed throughout the repair process, alleviating concerns and providing peace of mind.
Timely Service
Reviews highlight the importance of timely service. Clark Computer Services has a reputation for providing quick turnaround times, ensuring customers can get back to their daily routines promptly.
Reasonable Pricing
The company's pricing is reasonable, which adds to its reputation for providing excellent service at a fair cost.
Personalized Attention
Several reviewers have received personalized attention from the staff, including guidance through complex processes and detailed explanations. This personalized approach has earned Clark Computer Services a reputation for excellent customer service.
High-Quality Repairs
Reviewers have praised the quality of the repairs, with some noting that their devices were returned in better condition than when they were dropped off. The team's attention to detail and commitment to providing high-quality work have earned Clark Computer Services a reputation as a trusted repair service.
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