Business Details
Emergency
services
Trusted Phoenix Damage Restoration Experts
Doan Restoration is a locally owned and operated Phoenix-based company specializing in emergency damage restoration services. With a team of certified technicians available 24/7, we provide rapid response for water damage, fire damage, mold remediation, storm damage, and sewage cleanup. Our commitment to meticulous service includes using industry-leading technology, EPA-approved disinfectants, and direct insurance billing to ensure seamless restoration processes.We prioritize customer satisfaction through transparent communication, free estimates, and a 100% satisfaction guarantee. As a community-focused business, we combine technical expertise with personalized care to restore both residential and commercial properties to their pre-loss condition. Our locally rooted operations enable faster response times and deeper understanding of regional needs while maintaining national certification standards through IICRC and ROC #302899.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Restoration
Sewage Cleanup
Odor Removal
Contents Cleaning
Hazardous Materials Removal
Commercial Restoration
Residential Restoration
Highlights and features
- 24/7 availability with immediate dispatch for emergencies
- IICRC-certified technicians with specialized training
- Advanced drying systems reducing restoration time by 30-50%
- Direct insurance billing with standardized pricing
- Locally owned with rapid response times across Maricopa County
Associations and certifications
- IICRC Water Remediation Certified
- IICRC Mold Remediation Certified
- ROC #302899
What people say
24/7 availability
Certified technicians
Efficient service
Insurance coordination
Thorough cleanup
Services
Water Damage Restoration
Our certified technicians use industrial-grade equipment to extract up to 97% of standing water and employ state-of-the-art moisture detection technology. We implement containment strategies to prevent secondary damage while accelerating drying times with heat-assisted systems that reduce normal drying periods by 30-50%. EPA-approved disinfectants eliminate microbial growth risks, and our team provides comprehensive reconstruction planning following water extraction and drying processes.
Fire Damage Restoration
We offer complete fire and smoke damage restoration including HEPA air scrubbing to remove 99.97% of airborne contaminants, acid soot cleaning, and HVAC decontamination. Our process includes content separation, structural cleaning, and ozone treatments to guarantee odor elimination. Certified technicians follow strict compliance with federal and state building codes while coordinating directly with insurance providers for seamless claims processing.
Mold Remediation
Our mold specialists contain affected areas to prevent spore spread and utilize HEPA filtration systems during remediation. The process includes selective demolition of damaged materials, HEPA vacuuming, and application of EPA-approved antimicrobial solutions. We guarantee complete mold elimination through final HEPA vacuuming and air quality testing, maintaining strict safety protocols for both residential and commercial properties.
Storm Damage Restoration
We provide emergency board-up services, tree debris removal, and structural drying using the world's fastest drying system. Our team addresses roof leaks, wall breaches, and water intrusion while implementing temporary roofing solutions. With 24/7 availability, we minimize business disruption through rapid assessment and customized reconstruction plans for commercial and residential properties.
Sewage Cleanup
Our hazardous waste specialists handle complete sewage extraction and disinfection using protective containment barriers and EPA-approved chemicals. We follow strict biohazard protocols to eliminate pathogens like hepatitis A and salmonella while ensuring proper disposal of contaminated materials. The process includes structural drying, odor elimination, and comprehensive sanitization to restore safe living environments.
Questions
What emergency services do you offer?
We provide 24/7 emergency response for water damage, fire damage, mold remediation, storm damage, and sewage cleanup across Phoenix and surrounding areas.
How do you handle insurance claims?
We work directly with all major insurance carriers, providing real-time documentation and standardized pricing for seamless claims processing and direct billing.
Are your technicians certified?
All team members hold IICRC certifications in water and mold remediation, with rigorous background checks and ongoing training in the latest restoration techniques.
What areas do you serve?
We serve Phoenix, Scottsdale, Gilbert, Glendale, Tempe, and all Maricopa County areas with rapid response times from our local facility.
How quickly can you respond to emergencies?
Our 24/7 emergency team dispatches immediately upon contact, typically arriving within hours to begin damage assessment and mitigation processes.
What sets you apart from competitors?
We combine locally owned operations with industry-leading certifications, advanced drying technology, and a 100% satisfaction guarantee for all restoration services.
