Business Details
50+ Years
experience
Emergency
services
Trusted Damage Restoration Services in Phoenix, AZ
Servpro Team Gatz understands the stress and worry that comes with disaster damage to your home or business. Our goal is to help minimize interruption to your life and quickly make it 'Like it never even happened.' We specialize in the cleanup, restoration, and reconstruction of residential and commercial property after water, fire, smoke, mold, mildew, and biohazard damage. Our staff is highly trained in property damage restoration, with ongoing training at Servpro's corporate facility and regular IICRC industry certification. With a nationwide network of qualified franchises, no damage is too large or too small for our team.We have served communities since 1967, combining decades of experience with cutting-edge recovery equipment and a large team of trained professionals. Our leadership, including Tom Curran and Jim Tax with nearly half a century of insurance industry experience, ensures efficient processes and customer-focused solutions. We are deeply invested in the communities we serve, including Gilbert, Higley, South Mountain, San Tan Valley, and Gateway.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Restoration
Specialty Cleaning
General Cleaning
Biohazard Cleanup
Construction Services
Document Restoration
Details
- Year established: 1967
Highlights and features
- We provide 24/7 emergency response for all disaster types
- Our team holds IICRC certification in multiple restoration disciplines
- We operate a nationwide network of qualified franchises
- Leadership brings nearly 50 years of combined insurance industry experience
- We maintain extensive recovery equipment inventory for rapid deployment
Associations and certifications
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
What people say
Exceptional service
Fantastic customer service
Very professional
Great job
Excellent response time
Services
Water Damage
Our water damage specialists respond immediately to mitigate flood, burst pipe, and sewage backup incidents. Using industrial-grade extraction equipment and moisture detection technology, we remove standing water and dry structures completely. Our technicians document the entire process for insurance claims while preventing secondary damage like mold growth.
Fire Damage
We restore fire-damaged properties through comprehensive soot removal, odor elimination, and structural repairs. Our team uses thermal fogging for smoke odor neutralization and HEPA filtration to clean airborne particles. We coordinate with insurance adjusters while preserving valuables and restoring functionality to affected spaces.
Mold Remediation
Our IICRC-certified mold specialists identify and eliminate mold infestations using containment barriers and negative air pressure systems. We employ antimicrobial treatments and moisture control solutions to prevent recurrence. Full remediation includes HEPA vacuuming, antifungal application, and air quality testing for residential and commercial environments.
Storm Damage
We provide emergency board-up and tarping services for storm-damaged properties. Our team secures structures against further weather exposure while performing roof repairs, window boarding, and debris removal. We document damage for insurance claims and coordinate complete reconstruction from initial mitigation through final restoration.
Commercial Restoration
Our commercial restoration services minimize business interruption through rapid response and dedicated project management. We handle large-scale water intrusion, fire damage, and biohazard cleanup while maintaining compliance with industry regulations. Our nationwide network supports multi-location clients with consistent service quality across all restoration phases.
People
Mark C. Gatz
Owner
Mark C. Gatz co-owns Servpro of Gilbert/Chandler South with Melodie Gatz. With decades of experience in disaster restoration, he focuses on operational excellence and community partnerships. Mark ensures the franchise maintains industry-leading standards through continuous training and equipment investment.
Melodie Gatz
Owner
Melodie Gatz co-owns Servpro of Gilbert/Chandler South with Mark C. Gatz. She oversees client relations and service quality assurance. Melodie's commitment to customer satisfaction drives the company's personalized approach to every restoration project in the communities they serve.
Tom Curran
Team Lead
Tom Curran brings extensive insurance industry experience to Servpro's operations. With over 25 years in disaster recovery, he specializes in streamlining insurance coordination and technical restoration processes. His expertise ensures efficient project execution while maintaining strict quality control standards.
Jim Tax
Team Lead
Jim Tax combines nearly 25 years of insurance expertise with restoration leadership. As COO, he oversees technical operations and client communication. Jim's focus on process optimization and staff development maintains Servpro's reputation for excellence in complex restoration projects.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, storm, and biohazard damage restoration for residential and commercial properties.
Are you available for emergencies?
Yes, we provide 24/7 emergency response with immediate dispatch for all disaster situations.
Are your technicians certified?
Our team holds IICRC certification in multiple restoration disciplines with ongoing professional training.
How does the restoration process work?
We start with emergency mitigation, followed by documentation, cleaning, repairs, and final restoration to pre-loss condition.
Do you work with insurance companies?
Yes, we coordinate directly with insurance adjusters and handle documentation for claims processing.
