Business Details
31 Years
experience
Emergency
services
Open 24/7
always available
Emergency Water Damage Restoration in Phoenix
At 911 Restoration Phoenix, we have dedicated ourselves to providing comprehensive property damage restoration services since 1995. Our team of IICRC-certified professionals brings decades of combined experience to address water damage, fire and smoke destruction, mold infestations, and sewage emergencies with precision and care. We prioritize rapid response, deploying trained crews within 45 minutes of emergency calls to mitigate damage and restore properties to pre-loss conditions. Our commitment to excellence extends beyond technical expertisewe work closely with insurance providers to streamline claims processes and minimize disruptions for homeowners and businesses. Equipped with advanced technology like infrared moisture scanners and industrial dehumidifiers, we ensure thorough drying and sanitization to prevent secondary issues like mold growth.With a focus on transparency, reliability, and client communication, weve built a reputation as a trusted partner in disaster recovery across the Phoenix metropolitan area. Our services cater to both residential and commercial clients, addressing structural repairs, odor removal, and biohazard cleanup while adhering to strict safety and environmental standards. As a locally owned business, we understand the unique challenges faced by communities in Anthem, Scottsdale, Glendale, and surrounding regions, and we remain available 24/7 to deliver emergency assistance when its needed most.
Services
Water Damage Restoration
Sewage Backup Cleanup
Mold Removal
Fire Damage Restoration
Disaster Restoration
Sanitization Services
Details
- Year established: 1995
Highlights and features
- We offer 30+ years of combined experience in property restoration and disaster recovery.
- Our IICRC-certified technicians respond within 45 minutes for 24/7 emergency services.
- We guarantee results that pass mold clearance tests and meet EPA sanitization standards.
- We coordinate directly with insurance providers to simplify claims processes for clients.
- Our advanced equipment includes thermal imaging cameras and industrial dehumidifiers for thorough restoration.
Associations and certifications
- IICRC
What people say
45-minute emergency response
IICRC-certified technicians
Insurance claim assistance
Mold clearance guarantee
Same-day water extraction
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from burst pipes, floods, and storm damage. Using industrial pumps and dehumidifiers, we extract standing water and dry affected areas within hours. Technicians employ moisture meters to ensure complete drying before repairs begin. This prevents mold growth and structural weakening while restoring properties to pre-damage condition. Services include wall cavity drying, carpet reinstallation, and subfloor sanitization.
Mold Removal
Mold removal specialists tackle infestations using HEPA filtration and antimicrobial treatments. We isolate contaminated zones to prevent spore spread during removal of damaged materials. Thermal imaging identifies hidden moisture sources behind walls. Post-removal, we apply mold inhibitors to building surfaces and improve ventilation systems to prevent recurrence. All work complies with EPA guidelines for safe disposal of contaminated materials.
Sewage Backup Cleanup
Sewage backup cleanup involves removing contaminated water with biohazard-rated pumps and disinfecting affected areas using EPA-registered chemicals. Our crews wear full PPE to handle pathogens safely. We deodorize spaces with ozone generators and replace unsalvageable materials like drywall. Final sanitization uses electrostatic sprayers to ensure complete pathogen elimination before returning possessions to clients.
Fire Damage Restoration
Fire damage restoration includes soot removal, smoke odor elimination, and structural repairs. We use soda blasting to clean charred surfaces without abrasive damage. Thermal fogging neutralizes lingering smoke odors in HVAC systems. Damaged framing is replaced with matching materials, and contents undergo ultrasonic cleaning. We coordinate with contractors for complete rebuilds of severely affected properties.
Disaster Restoration
Disaster restoration covers comprehensive recovery from natural events like monsoon floods and windstorms. Services include emergency board-up, roof tarping, and tree removal. We document damage for insurance claims and perform mold remediation in water-affected areas. Commercial clients receive priority restoration of critical systems to minimize business interruptions while ensuring compliance with OSHA safety standards.
People
Rocky Dunn
Owner & Lead Technician
With over 15 years as a licensed restoration professional, Rocky Dunn leads 911 Restoration Phoenix's emergency response teams. He holds IICRC certifications in water damage, mold remediation, and fire restoration. Rocky specializes in insurance claim coordination and has managed over 5,000 restoration projects across Maricopa County. His approach emphasizes transparent communication and rapid deployment to minimize client disruptions.
Questions
What emergency services does 911 Restoration offer?
We provide 24/7 water damage restoration, mold removal, sewage cleanup, fire restoration, and biohazard sanitization with 45-minute response times.
Do you work with insurance companies?
Yes, we coordinate directly with major insurers to document damage and streamline claims processes for residential and commercial policies.
What areas do you service?
We cover Phoenix, Scottsdale, Glendale, Tempe, Mesa, and surrounding Arizona communities within a 50-mile radius.
Are your technicians certified?
All field staff hold active IICRC certifications in water damage restoration, mold remediation, and fire cleanup protocols.
How quickly can you respond to emergencies?
Our crews arrive within 45 minutes of dispatch for all emergency service requests in the Phoenix metro area.
Do you offer free inspections?
We provide complimentary visual property inspections to assess water damage, mold risks, and structural concerns.
