Business Details
12 Years
experience
Award-Winning Dog Care Experts in Dallas
Underdog Kennels was founded in 2014 by Rob Cottingham, a former Fortune 150 sales leader with over 20 years of corporate experience. Driven by a passion for improving pet care and a desire to create a more meaningful career, Rob identified gaps in the dog daycare and boarding industry and developed a unique customer-centric approach. The business is family-owned and operated, with Rob and his wife Nikki actively involved in daily operations. Their commitment to safety, personalized service, and innovative offerings like VIP Concierge Services has earned them recognition as an award-winning facility.With over 18,000 square feet of climate-controlled and outdoor play spaces, they serve Dallas and surrounding areas while maintaining a strong focus on community engagement and professional development through memberships like The Dog Gurus Community. Their second location in McKinney, TX, reflects their growth and dedication to expanding quality pet care options.
Services
Dog Daycare
Puppy Socialization
Dog Boarding
Dog Grooming
Private Playtime
Details
- Year established: 2014
Highlights and features
- We offer VIP Concierge Services for personalized pet care experiences
- Our staff includes certified experts with decades of combined pet care experience
- We maintain the safest dog daycare environment in Dallas with structured play programs
- We provide 24/7 communication and daily photo updates for pet parents
- Our facilities feature climate-controlled spaces and outdoor play areas with water features
Associations and certifications
- The Dog Gurus Community
What people say
Loved the VIP service
Staff knows all dogs' names
Daily photo updates
Dogs come home happy
Safe environment
Services
Dog Daycare
Our structured daycare program combines supervised playgroups with scheduled nap times in private rooms. Dogs enjoy 18,000 sq ft of climate-controlled indoor spaces and outdoor play yards with artificial turf, shaded structures, and water features. Staff trained in canine behavior ensure safety while promoting socialization and physical activity.
Dog Boarding
Luxury boarding suites feature twin beds, room service menus, and 24/7 staff supervision. Dogs receive personalized playtime schedules, nightly tuck-ins, and access to our play areas. Special accommodations include VIP suites for anxious pets and themed rooms like our Super Hero and Snoopy suites.
Dog Grooming
Professional grooming services include baths with specialty shampoos, nail trimming using dremels, ear cleaning, and teeth brushing. We offer calming treatments for anxious pets and use organic products. Grooming is available as an add-on to daycare or boarding stays.
Puppy Socialization
Our socialization program teaches puppies proper behavior through controlled interactions with staff and other dogs. Certified trainers focus on confidence building, basic commands, and positive reinforcement. The program follows veterinary guidelines for safe socialization starting at 16 weeks of age.
Private Playtime
Customized 15-minute play sessions with staff members include fetch, tug-of-war, massage therapy, or story time. This service provides individual attention for dogs needing extra stimulation or those who prefer personalized interactions over group play.
People
Rob Cottingham
Owner
Former Fortune 150 sales leader with 20+ years corporate experience. Founded Underdog Kennels in 2014 after identifying opportunities to improve pet care services. Active in daily operations and facility management.
Nikki Cottingham
Co-Owner
Actively involved in facility operations alongside Rob. Shares passion for pet care and customer service excellence. Helps manage staff and maintain quality standards across all services.
Maria
Manager
Experienced in pet care operations and customer service. Oversees daily facility management and staff coordination. Known for thorough approach to client communication and pet assessments.
Questions
What services does Underdog Kennels offer?
We provide dog daycare, overnight boarding, grooming, and puppy socialization programs. All services include structured play, nap times, and personalized attention from trained staff.
Are your facilities safe for off-leash play?
Yes, our facilities are designed with safety as a priority. We use structured play programs, trained supervisors, and have earned recognition from The Dog Gurus Community for our safety protocols.
Do you accommodate special needs dogs?
Yes, we care for dogs with disabilities, anxiety, or special requirements. Our staff has experience with blind dogs, mobility-impaired pets, and those needing individualized attention.
How do you communicate with pet owners during stays?
We post hundreds of daily photos on Facebook and provide detailed report cards. Staff also offers personalized updates and curbside check-in for convenience.
What makes your dog boarding different from competitors?
Our boarding includes spacious suites, private playtimes, and a 'Daycare 2.0' approach that balances social play with rest periods. We also offer unique amenities like themed suites and water parks.
Can I tour the facility before booking?
Yes, we welcome walk-in tours during lobby hours. You can see our play areas, meet staff, and learn about our safety protocols and service options.
