Business Details
23 Years
experience
Emergency
services
Luxury Pet Boarding & Daycare in Richardson
The Velvet Snout specializes in luxury pet care, offering all-suite dog and cat boarding, crate-free daycare, professional grooming, and obedience training. Founded in 2003, our Richardson, Texas facility prioritizes pet well-being through socialization, exercise, and personalized attention. Our experienced team understands the unique needs of pets and their owners, providing a safe, climate-controlled environment with 24/7 webcam access. We cater to dogs and cats of all breeds and sizes, offering tailored services like board-and-train programs, specialty grooming, and spacious play areas separated by size and temperament. With a focus on preventing behavioral issues through training and socialization, we aim to strengthen the bond between pets and their families while maintaining the highest standards of care.Our commitment to excellence is reflected in our state-of-the-art facility featuring synthetic grass play areas, built-in pools, and luxury suites equipped with Kuranda beds. We collaborate with local rescues to support animals in need and maintain rigorous safety protocols, including monitored security systems and vaccination requirements. Our staff undergoes continuous training to stay updated on best practices in animal care, ensuring every pet receives compassionate, professional treatment during their stay.
Services
Dog Boarding
Cat Boarding
Daycare
Grooming
Obedience Training
Details
- Year established: 2003
Highlights and features
- We offer 24/7 webcam access to monitor your pet's activities
- Our staff includes certified trainers with 15+ years of experience
- We provide personalized care plans for pets with special needs
- Our facility features climate-controlled suites with Kuranda beds
- We maintain a 3:1 staff-to-pet ratio during play sessions
What people say
Luxury suites
Excellent staff
Visible pet happiness
Behavioral improvements
24/7 webcam access
Services
Dog Boarding
Our luxury dog boarding provides climate-controlled suites with Kuranda beds, daily cleaning, and personalized care. Dogs receive three outdoor play sessions daily with trained staff supervision. Special dietary needs are accommodated with owner-provided food, and 24/7 webcam access allows real-time monitoring of your pet's activities and well-being.
Obedience Training
Our board-and-train programs use positive reinforcement to teach basic commands and address behavioral issues. Certified trainers work one-on-one with dogs in 14-day residential programs or 10-day daily sessions. Follow-up lessons ensure owners can maintain training success at home through consistent reinforcement techniques and communication strategies.
Pet Daycare
Crate-free daycare offers socialization in size- and temperament-segregated playgroups with a 3:1 staff-to-pet ratio. Our 8,000 sq ft facility features synthetic grass areas, built-in pools, and shade sails for safe outdoor play. Indoor playrooms include webcams for remote monitoring, and all guests receive three daily outdoor sessions with individualized attention from experienced caregivers.
Pet Grooming
Full-service grooming includes bathing, nail trimming, teeth brushing, and specialty cuts for all breeds. Our groomers focus on skin and coat health using quality products in a stress-free environment. Services accommodate special needs pets, with optional playtime packages available for dogs staying in our facility.
Cat Boarding
Our 3-story cat cottages provide quiet, elevated spaces for feline guests with daily individual attention. The boarding area maintains separation from dog zones for stress-free stays, with linked cottages available for multi-cat families. Staff monitor appetite and behavior daily while providing regular play sessions and personalized care.
People
Laura Couch
Founder
Laura Couch established The Velvet Snout in 2003 after a 20-year corporate career. With three German Shepherds, she focuses on rescue collaborations and personalized pet care. Holds a BFA from Stephen F. Austin State University.
Justine Stewart
Manager
Justine Stewart joined in 2010, becoming manager in 2015. With a cochlear implant since 2014, she uses unique observational skills to understand pet behavior. Resides in Garland with two dogs and her partner Jesse.
Josh Harris
Director of Training
Josh Harris has trained 2,500+ dogs over 15 years using positive reinforcement. Specializes in behavioral corrections without aversive tools. Lives in Wylie with his family and three dogs, emphasizing owner education for lasting results.
Questions
What vaccinations are required for boarding?
Dogs need rabies, Bordetella, and DHLPP. Cats require rabies and FVRCp vaccinations for boarding.
Can I visit the facility before boarding?
Yes, we recommend a free daycare assessment to evaluate your pet's temperament and suitability for group play.
How are playgroups determined?
Playgroups are based on size, age, temperament, and play style through our Pet Profile system and ongoing observation.
What happens if my pet gets sick?
Our staff monitors health daily and contacts owners immediately. We recommend veterinary care for serious issues.
Can I bring my pet's medication?
Yes, our staff administers most medications except injectables like insulin.
How far in advance should I book?
Daycare reservations need one week notice, boarding requires two weeks, and holidays need four weeks advance booking.
