Business Details
9 Years
experience
Your Trusted Pet Retreat in Dallas
Urban Paws is a premier pet retreat dedicated to providing exceptional care for dogs in Downtown Dallas. Since 2017, we have offered a comprehensive range of services including luxury boarding, daycare, bathing, grooming, and training, all designed to ensure pets feel at home while receiving top-tier care. Our 10,000-square-foot facility features oversized townhomes with elevated beds and windows overlooking the city, along with indoor and outdoor parks for play and exercise. Our team of experienced professionals prioritizes safety, cleanliness, and personalized attention, fostering a welcoming environment where pets thrive.We emphasize structured routines, socialization, and specialized care for dogs with unique needs, ensuring every guest receives individualized attention. Our commitment to quality extends to our retail shop, offering high-quality pet products made in the USA, and our training programs led by award-winning experts. With transparent communication, flexible hours, and a focus on building trust, we aim to be the most reliable and compassionate choice for pet owners in the Dallas area.
Services
Dog Boarding
Daycare
Grooming
Training
Retail Shop
Details
- Year established: 2017
Highlights and features
- We offer 10,000 sq ft of clean, secure indoor and outdoor play spaces for dogs.
- Our staff provides personalized care with a focus on pet safety and comfort.
- We accommodate special needs pets with tailored attention and gentle handling.
- Our facility features luxury boarding townhomes with elevated beds and city views.
- We partner with award-winning trainers to deliver effective, positive reinforcement-based programs.
What people say
GENUINELY love dogs
Cleaner facility
Trust the staff
Extra TLC
Happy and tired dogs
Services
Dog Boarding
Our luxury boarding townhomes provide a comfortable, home-like environment for dogs. Each oversized unit features elevated beds, natural light, and space for multiple pets from the same family. Guests receive two meals daily with options for owner-provided food, structured playtime, and personalized attention from trained staff to ensure a stress-free stay.
Daycare
Dogs enjoy socialization and exercise in our 10,000 sq ft indoor and outdoor play areas. Structured activities include group play, nap rotations, and temperament-based groupings. The facility maintains strict health requirements and offers flexible drop-off/pickup times, with complimentary valet service for convenience and safety.
Grooming
Professional grooming services include full baths, nail trimming, and specialized treatments using natural products. Self-service stations provide aprons, shampoo options, and drying equipment. Staff offer furminator treatments and paw balm applications to maintain pets' hygiene and comfort between visits.
Training
Led by award-winning trainer Debbie Ferrell, our programs use positive reinforcement to address obedience and behavioral issues. Options include puppy basics, intermediate focus training, and Canine Good Citizen exam prep. Sessions emphasize understanding canine motivation to create lasting, humane behavior improvements.
Retail Shop
The Paws Shop offers a curated selection of high-quality pet products made in the USA. Items include toys, treats, and accessories designed to support pets' health and happiness. The inventory focuses on durable, safe products that complement the services provided at the facility.
People
Debbie Ferrell
Training Expert
Award-winning dog trainer with 10 years of experience specializing in positive reinforcement methods. Addresses behavioral issues by understanding canine motivation, offering programs from puppy basics to advanced obedience.
Jordan
Groomer
Professional groomer with over 15 years of combined experience, focusing on individualized care and comfort for each pet. Prioritizes building trust to create a positive grooming experience for dogs.
Emily
Groomer
Experienced groomer working alongside Jordan to provide personalized attention to dogs' unique needs. Committed to making pets feel comfortable and excited about their grooming visits through patient, one-on-one interactions.
Questions
What are Urban Paws' operating hours?
We're open Monday-Friday 7am-7pm and Saturday/Sunday 9am-4pm for all services.
What vaccinations are required for daycare or boarding?
Dogs need current rabies, bordetella, and DHPP vaccines. Proof from your vet is required before admission.
Do you offer grooming services for all dog sizes?
Yes, our grooming facility accommodates all sizes with custom-designed tubs and professional equipment for safe, thorough care.
Can I schedule a training evaluation for my dog?
Training evaluations are available to assess your dog's needs. Contact us directly to arrange an appointment with our trainer.
Is there a minimum age for puppy daycare?
Puppies must be at least 12 weeks old with three DHPP booster shots to participate in daycare services.
