Business Details
27 Years
experience
Emergency
services
Your Trusted Partner for Property Management Solutions in NYC
Established in 1999, Harlem Property Management has built a reputation as a leading full-service property management company in New York City. Our approach combines personalized service with cutting-edge technology to deliver transparent, efficient solutions for co-op and condo boards. With expertise in NYC-specific regulations like Local Law 11 and Local Law 97, we ensure compliance while prioritizing proactive maintenance and emergency responsiveness. Our dedicated property managers provide single-point contact for boards, fostering clear communication and accountability through real-time updates. By integrating advanced digital tools, we streamline operations from financial management to capital improvement projects, empowering stakeholders with instant access to critical information.Harlem Property Managements commitment to excellence is reflected in our 95% critical issue resolution rate within 24 hours and a client retention rate where most buildings have trusted us for over five years. We maintain 24/7 availability for emergencies, supported by in-house teams for maintenance and repairs, ensuring minimal disruption for residents. Our track record across 70+ buildings, including co-ops, condos, and HDFC properties, demonstrates our ability to adapt to diverse community needs while maintaining consistent service quality.
Services
Property Management
Financial Oversight
Maintenance & Repairs
Compliance Services
Technology Integration
Capital Improvement Projects
Details
- Year established: 1999
Highlights and features
- We provide 24/7 emergency response with repairs within 24 hours.
- Our technology enables real-time updates and transparent financial reporting.
- Dedicated property managers ensure personalized service for each building.
- Compliance specialists handle NYC Local Laws 11 and 97 requirements.
- 95% of critical maintenance issues resolved within 24 hours.
What people say
24/7 responsiveness
Real-time updates
Dedicated property managers
Efficient maintenance
Transparent operations
Services
Property Management
Harlem Property Management provides comprehensive property management for co-ops and condos, handling daily operations, board communication, and resident relations. Our services include rule enforcement, meeting facilitation, and vendor coordination to maintain building standards. With a focus on NYC-specific regulations, we ensure compliance while optimizing building performance through proactive maintenance and financial oversight.
Compliance Services
Our team specializes in NYC Local Laws 11 and 97 compliance, managing inspections, filings, and code adherence for co-op and condo buildings. We proactively address regulatory changes to prevent violations, coordinate with city agencies, and implement energy efficiency measures required by Local Law 97. This ensures buildings meet legal standards without compromising operational efficiency.
Maintenance & Repairs
Harlem Property Management offers 24/7 emergency maintenance and scheduled repairs, staffed by full-time handymen and contractors. We prioritize urgent issues with a 95% resolution rate within 24 hours, minimizing resident disruption. Preventative maintenance programs reduce long-term costs, while real-time work order tracking ensures transparency for boards and residents through our digital platform.
Technology Integration
We deploy advanced property management software for real-time communication, financial reporting, and work order tracking. Our mobile app and portal provide instant access to building data, enabling boards to monitor budgets, approve requests, and receive alerts. This tech-driven approach eliminates manual processes, improves decision-making, and enhances stakeholder connectivity across all managed properties.
Financial Management
Harlem Property Management delivers transparent financial management, including budget planning, expense tracking, and real-time reporting for co-op and condo boards. Our services cover tax abatement applications, audit preparation, and reserve fund planning. By integrating digital tools, we provide instant visibility into cash flow, vendor payments, and capital expenditures, ensuring fiscal accountability and informed decision-making for property stakeholders.
Questions
What areas of NYC do you serve?
HPM manages properties across Manhattan, Brooklyn, Queens, and the Bronx, specializing in co-ops, condos, and HDFC buildings.
How quickly do you respond to emergencies?
We address emergency maintenance requests within hours, with 95% of critical issues resolved within 24 hours.
Are you compliant with NYC property laws?
Yes, our team specializes in Local Law 11 façade inspections and Local Law 97 energy efficiency requirements.
How do you improve communication with residents?
Our digital platform provides real-time updates on maintenance, finances, and building announcements via email and mobile app notifications.
What technology tools do you use?
We utilize a proprietary portal and mobile app for work order tracking, financial reporting, and instant messaging between boards, residents, and management.
How do you handle maintenance requests?
Residents submit requests through our portal, which are logged, prioritized, and tracked to completion with timestamped updates for full accountability.
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