Your Path to Recovery Starts Here
At Safeguard Realty Management, we take pride in our commitment to providing exceptional property management and brokerage services to our clients in the New York City area. Our company was founded in 1991 by Ivan F. Villarruel, a licensed real estate broker with over 25 years of real estate management experience. Since our inception, we have grown to become a fully integrated real estate property management, brokerage, and advisory firm, dedicated to assisting clients ranging from individuals to institutional investors.
Our History
Our journey began over three decades ago, when Ivan Villarruel founded Safeguard Realty Management, Inc. With a vision to simplify the most complex real estate markets and transactions for our clients, we have since become a respected and trusted name in the industry. Our expertise extends to managing and advising on properties in excess of 10 million square feet and valued at over one billion dollars. We have been appointed receiver by bankruptcy courts numerous times for the management and resolution of properties in foreclosure, a testament to our ability to navigate complex situations effectively.
Our Management Team
Our management team is comprised of experienced professionals, including Yasmin Rosado, Controller; Alex Abreu, Senior Property Manager; Ryan Villarruel, Senior Property Manager; Michael Battaglia, Account Payable; Maritza Rosarina, Account Receivable; Latavia Gales, Executive Administrative Assistant; and Elina Villarruel, Administrative Assistant. Our brokerage team is led by Rudolph Demasi, Managing Director, Licensed Associated Broker, and Anthony Galiano, Managing Director, License Associated Broker.
Our Vision and Mission
At Safeguard Realty Management, we are committed to providing prompt, reliable, and high-quality service to our clients. We strive to be responsive to the ever-changing economic conditions of the New York City and Metropolitan Area markets, recognizing that these markets can provide an ideal setting for prosperity. Our goal is to simplify the complex real estate transactions for our clients, ensuring their success in achieving their goals.
Our Services
We offer a range of services, including Property Management, Brokerage, and Special Services. Our property management team has years of hands-on experience in handling all aspects of building operations, including cash collections, cash disbursements, employee management, site maintenance, construction management, and more. Our brokerage team has successfully leased commercial space throughout the New York Metropolitan area for nearly two decades, offering our clients a unique understanding of the market and the progression of trends.
Property Management Services
Our property management services include:
- Rent Collection: We ensure timely payment of rent without hassle, collecting all funds on behalf of our clients, documenting income and expenses, and depositing funds directly to their bank accounts.
- Tenant Relations: We maintain positive relationships with tenants through frequent correspondence, handling their needs from start to finish with care.
- Property Inspection/Maintenance: We conduct regular on-site inspections and ensure that all maintenance issues are addressed in a timely manner.
- Financial Report: We provide monthly financial reports, including income and expense statements, balance sheet, bank statement, bank reconciliation, budget variance, and delinquency.
Brokerage Services
Our brokerage services include:
- Commercial Leasing: We handle the entire leasing process from marketing to filling vacancies, negotiating win-win terms for our clients.
- Commercial Sales: We inspect each property, its surrounding neighborhood, and economic composition of the area, determining the most likely target purchasers for the property and the best marketing approach for sales.
- Residential Leasing: We carefully screen each applicant for properties, using background and financial checks to qualify tenants and only placing the best in our rental homes.
Special Services
We understand that different investors have different goals, and we offer individualized special services as a stand-alone product or in addition to our property management services and brokerage. These services are tailored to meet the unique needs of our clients.
Company Performance
Safeguard Realty has received overwhelmingly positive reviews from its tenants. Many have praised the company's professionalism, responsiveness, and helpfulness. Several residents have expressed gratitude towards their property managers, including Ryan and Alex, who have been described as flexible, efficient, and dedicated.
Tenant Satisfaction
Tenants have praised the company's ability to attend to their needs in a timely manner. Many have mentioned that any issues with the apartment have been dealt with promptly, demonstrating a strong focus on customer satisfaction. The company's willingness to accommodate tenant requests has also been highlighted as a strength.
Challenges and Criticisms
However, not all reviews have been positive. A few tenants have expressed dissatisfaction with the company's handling of security deposits. Geoffrey Hockert reported not receiving his security deposit back after moving out, despite promises from the company. Madeline Raynor also had a negative experience, alleging that the company stole her security deposit.
Complaint Resolution
One reviewer, Shane Holmes, has expressed frustration with the company's disorganization, citing delays in responding to requests. Another reviewer, Madeline Raynor, has accused the company of stealing her security deposit. Geoffrey Hockert has also expressed disappointment with the company's handling of his security deposit.
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