Making Memories, One Bouquet at a Time
At El Cerrito Tires & Auto Body, we pride ourselves on being a pillar of the Albany, CA community. With a strong focus on customer service, we have built a reputation for providing honest and thorough automotive repair and tire sales to customers from El Cerrito, CA, Berkeley, CA, Albany, CA, and other surrounding areas.
Our History
Our doors first opened in 2012, and since then, we have been committed to providing exceptional service to our customers. Our experienced staff of automotive professionals is dedicated to returning the drivability and dependability to your vehicle. We're open Monday through Friday from 8:00 AM - 5:00 PM and by appointment only on Saturday from 8:00 AM - 12:00 PM.
Our Services
As a leading tire dealer, we offer a wide range of services, including auto repairs, tire sales, and auto body repair. We carry a variety of tire brands, including MICHELIN, BFGoodrich, Bridgestone, Firestone, Continental, Cooper, Falken, Fuzion, General, Hankook, Hercules, Maxxis, Nexen, Pirelli, Primewell, Toyo, and Yokohama. Our technicians are trained to perform a range of auto repairs, including oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles.
Our Commitment
At El Cerrito Tires & Auto Body, we are committed to providing exceptional customer service and ensuring that our customers are completely satisfied with our services. We strive to build long-term relationships with our customers and provide them with personalized service that exceeds their expectations.
Overall Experience
The majority of customers have had a positive experience at El Cerrito Tires, praising the shop's honest and friendly service, reasonable pricing, and quality work.
Positive Aspects
- Many customers appreciated the shop's honesty and transparency, feeling that they were not being sold unnecessary services or parts.
- The staff was consistently described as friendly, courteous, and professional.
- Several customers mentioned that the shop's prices were reasonable and competitive.
- The quality of work was praised, with many customers reporting that their vehicles were successfully repaired or serviced.
Negative Aspects
- One customer had a negative experience with the owner, who they described as having a "can't-do" attitude and overcharging for services.
- Another customer reported that their vehicle was not properly serviced, resulting in mechanical errors and a lack of apology from the shop.
Common Praise
- Many customers appreciated the shop's commitment to honesty and transparency.
- The staff's friendly and professional demeanor was consistently praised.
- The shop's competitive pricing was mentioned by several customers.
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