Exceeding Expectations, One Vehicle at a Time.
At Big Discount Tire Pros, we pride ourselves on being more than just a tire and auto repair shop. We are dedicated to providing our customers with exceptional service, quality products, and unparalleled expertise. Our team of certified technicians and friendly staff work together to ensure that every customer leaves our shop feeling confident and satisfied.
Our History
Big Discount Tire Pros was founded on the principles of honesty, integrity, and a passion for delivering exceptional customer service. We have built a reputation for being the go-to destination for all tire and auto repair needs in Alameda, Fairfield, and Fremont, CA. Our commitment to excellence has earned us a loyal customer base, and we strive to continue delivering the same level of service that our customers have come to expect from us.
Our Services
At Big Discount Tire Pros, we offer a wide range of services designed to keep your vehicle running smoothly and safely. From routine maintenance to complex repairs, our team of experts is equipped to handle it all. Our services include:
- Tire sales and installation
- Oil changes and maintenance
- Brake repair and replacement
- Wheel alignment and balancing
- Tire rotation and balancing
- Battery replacement and testing
- TPMS service and repair
- Key cutting and programming
- Tesla approved service center
Why Choose Us?
At Big Discount Tire Pros, we understand that every customer is unique, and that's why we take the time to listen to your specific needs and concerns. We pride ourselves on being dependable, trustworthy, and committed to providing personalized service that exceeds your expectations. Our customers choose us because we offer:
- Competitive pricing and promotions
- Convenient scheduling and appointment options
- Personalized service and advice
- Advanced diagnostic equipment and techniques
- Quality products from trusted brands
- Warranties and guarantees on our work
Our Promise
At Big Discount Tire Pros, we promise to always put our customers first. We strive to build long-term relationships based on trust, respect, and exceptional service. We are committed to staying up-to-date with the latest technologies and techniques, ensuring that our customers receive the best possible care for their vehicles. We invite you to experience the Big Discount Tire Pros difference for yourself.
Overall Experience
The majority of customers have had a positive experience at Big Discount Tire Pros, praising the friendly and professional staff, clean and comfortable waiting area, and efficient service.
Positive Aspects
- Friendly and professional staff
- Clean and comfortable waiting area with amenities like free Wi-Fi, workstations, and complimentary coffee or tea
- Efficient service with many customers being in and out quickly
- Fair pricing and good value for the service provided
- Many customers appreciate the family-owned business and the owner's involvement in the shop
Negative Aspects
- Some customers have had issues with the shop being busy and having long wait times
- A few customers have experienced poor customer service, feeling rushed, or being sold unnecessary services
- Some customers have reported being given incorrect information or experiencing issues with their vehicle after service
- One customer reported a scratched rim during a tire installation
Specific Services
- Many customers have had positive experiences with tire replacements, alignments, and other services
- Some customers have reported being sold unnecessary services or feeling rushed through the service process
- A few customers have experienced issues with their vehicle after service, such as transmission problems
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