Exceeding Customer Expectations, One Vehicle at a Time
At Joe's Tires, we pride ourselves on being the go-to tire shop in Berkeley, CA, and surrounding areas. Established in 2006 and now owned by Southwick Inc., our mission is to provide superior tire sales, auto repairs, and exceptional customer service. Our team of experts is dedicated to exceeding customer expectations through honest and professional service.
Our Services
We offer a wide range of services, including tire sales, wheel alignments, suspension and engine maintenance, brake repairs, oil changes, and more. We feature top-quality products from renowned brands like Michelin, BFGoodrich, and Uniroyal. Our experienced technicians are trained to diagnose and repair any issue with your vehicle, ensuring that you're back on the road safely and efficiently.
Our Commitment to Excellence
At Joe's Tires, we believe in building long-term relationships with our customers. We strive to provide personalized service, taking the time to understand your unique needs and concerns. Our goal is to earn your trust and loyalty by delivering exceptional service, every time. We're proud to serve the communities of Berkeley, El Cerrito, Albany, Kensington, and Oakland, CA, and we look forward to serving you.
Our Team
Our team is comprised of highly trained and experienced technicians who are passionate about what they do. We're dedicated to staying up-to-date with the latest technologies and techniques, ensuring that you receive the best possible service for your vehicle.
Why Choose Joe's Tires
At Joe's Tires, we're committed to providing you with an exceptional customer experience. We offer competitive pricing, convenient hours of operation, and a wide range of services to keep your vehicle in top condition. Whether you need a routine maintenance check or a major repair, we're here to help.
General Experience
The overall experience at Joe's Tires is mixed, with some customers having positive experiences and others having negative experiences.
Prices and Charges
Some customers have complained about the prices and charges at Joe's Tires, stating that they are higher than expected. One customer was charged 3% for using a credit card, and another was told they needed to replace a wheel rim that was not actually bent.
Service Quality
The quality of service at Joe's Tires is also a mixed bag. Some customers have praised the knowledgeable and polite staff, while others have had negative experiences with the service, including being told they couldn't help with a flat tire and being charged for unnecessary repairs.
Communication
Communication is an area where Joe's Tires seems to excel, with many customers praising the clear explanations and updates provided by the staff.
Positive Experiences
Many customers have had positive experiences at Joe's Tires, praising the friendly and knowledgeable staff, efficient service, and prompt resolutions to their tire issues.
Specific Issues
Some customers have had specific issues with Joe's Tires, including being told they needed to replace a wheel rim that was not actually bent, being charged for unnecessary repairs, and having a bad experience with a specific employee.
Be the first to review Joe's Tires.
Write a Review
