Business Details
Emergency
services
Your Trusted Tech Partner in Reno
Computer Guy has been serving Northern Nevada for over 25 years, providing comprehensive IT solutions for both individuals and businesses. Our team of experienced technicians specializes in computer repair, data recovery, managed IT services, and cybersecurity solutions, backed by a partnership with NextGi. We prioritize transparency with clearly displayed pricing and detailed service estimates, ensuring clients understand costs before any work begins. Our commitment to reliability is demonstrated through 24/7 emergency support and same-day service availability.We maintain enterprise-grade security standards, including HIPAA-compliant managed antivirus programs, while offering personalized service that includes free diagnostics and no-obligation consultations. Our technicians undergo continuous training to stay current with evolving technology, ensuring we can address both legacy systems and cutting-edge hardware. We guarantee honest assessments, never charging for uncompleted services, and provide free replacement parts when necessary to ensure customer satisfaction.
Services
Computer Repair
Data Recovery
Managed IT Services
Virus Removal
Hardware Installation
On-Site Services
Remote Support
Mac Repair
SSD Upgrades
Password Reset
Highlights and features
- We offer 24/7 emergency IT support for critical system failures
- Our technicians provide free diagnostics with no obligation to proceed
- We maintain HIPAA-compliant cybersecurity standards for sensitive data
- We guarantee honest assessments with no hidden fees or upselling
- We provide same-day service for urgent computer repair needs
What people say
Experienced, proficient
Super friendly
Went above and beyond
Knowledgeable technicians
Excellent service
Services
Computer Repair
We diagnose and fix hardware and software issues for desktops, laptops, and servers. Our technicians handle broken screens, failing hard drives, system crashes, and performance optimization. We use enterprise-grade tools and offer both in-shop and on-site services with transparent pricing. Our 25 years of experience ensures accurate diagnostics and efficient repairs for all computer brands.
Data Recovery
We specialize in retrieving lost data from damaged storage devices using advanced recovery techniques. Our services cover accidental deletions, formatted drives, and physical drive failures. We offer transparent pricing with upfront costs and non-refundable fees for complex cases. Our technicians work on hard drives, SSDs, and flash storage with specialized equipment in controlled environments.
Managed IT Services
We provide comprehensive IT infrastructure management through our partnership with NextGi. Our services include network monitoring, cybersecurity protection, and system maintenance for businesses. We offer HIPAA-compliant antivirus solutions and 24/7 technical support. Our enterprise-grade services help businesses maintain secure, efficient operations with proactive system management and rapid response times.
Virus Removal
We eliminate viruses, malware, and other malicious software using enterprise-grade security tools. Our technicians perform full system scans, remove infections, and implement protective measures. We offer flat-rate pricing with automated remediation and manual intervention when needed. Our services include system optimization and security recommendations to prevent future infections.
Hardware Installation
We install and configure computer hardware components including storage drives, memory modules, and system boards. We offer two pricing tiers based on whether clients supply their own parts or purchase from us. Our technicians handle simple and complex installations with warranty considerations. We provide compatibility checks and performance optimization after all hardware upgrades.
Questions
What computer repair services do you offer?
We repair all computer types including desktops, laptops, and Mac devices. Services include screen replacement, hardware installation, virus removal, data recovery, and system optimization.
Do you provide emergency computer repair?
Yes, we offer 24/7 emergency support for critical system failures with technicians available for urgent service requests at any time.
What are your pricing policies?
We display all pricing transparently with no hidden fees. Most services have fixed rates, and we provide free diagnostics before any repair work begins.
Can you recover data from failed drives?
Yes, we specialize in data recovery from damaged drives with transparent pricing starting at $350 per drive, depending on complexity and required techniques.
Do you offer remote technical support?
Yes, we provide secure remote support at $150/hour for quick fixes and troubleshooting, with most issues resolved within 30 minutes of connection.
What areas do you serve?
We primarily serve Northern Nevada including Reno, Sparks, and Carson City, with both in-shop and on-site service options available across the region.
