Business Details
23 Years
experience
Emergency
services
Your Trusted IT Partner in Reno, NV
Since 2003, Computer Techs Reno has provided expert computer and technology support to homes in Northern Nevada. Our locally owned business specializes in on-site and remote repair services for Windows, macOS, Chrome OS, iOS, iPadOS, and Android systems. With over two decades of experience, we offer virus and malware removal, network setup, printer troubleshooting, cybersecurity assessments, and personalized computer support. Our certified technicians prioritize clear communication, avoiding technical jargon to ensure clients understand solutions.We maintain a commitment to affordability, reliability, and customer education, reflected in our 20+ years of uninterrupted service and numerous client testimonials praising our prompt, professional assistance. Our team stays current with evolving technology trends, including Windows 10 end-of-support transitions and cybersecurity threats, to deliver forward-thinking solutions. We emphasize transparency in pricing and service options while maintaining strict ethical standards in all client interactions.
Services
Computer Repair
Virus Removal
Network Setup
Cybersecurity Checkup
Printer Troubleshooting
Remote Support
Data Backup Solutions
Operating System Upgrades
Details
- Year established: 2003
Highlights and features
- Certified technicians with 20+ years of local experience
- 24/7 on-call emergency repair services available
- Transparent pricing with no hidden fees
- Specialized in cross-platform compatibility solutions
- Proven track record of 500+ five-star customer reviews
What people say
Professional and courteous
Prompt for appointments
Explained in plain English
Reasonable fees
Exceeded expectations
Services
Computer Repair
Comprehensive hardware and software diagnostics for desktops and laptops across all operating systems. Our certified technicians resolve performance issues, component failures, and system errors with same-day service availability. We combine 20 years of technical expertise with manufacturer-approved tools to restore functionality while preserving data integrity.
Virus Removal
Complete elimination of viruses, ransomware, and malicious software from infected devices. Our multi-stage process includes deep system scans, threat isolation, and security reinforcement to prevent future infections. We provide post-cleanup security education to help clients recognize phishing attempts and suspicious software.
Network Setup
Professional wireless network configuration and optimization for home environments. Services include router configuration, signal strength optimization, and secure network segmentation. We ensure reliable connectivity for multiple devices while implementing parental controls and guest network options for enhanced security.
Cybersecurity Checkup
Comprehensive assessment of digital security posture including password strength analysis, account permissions review, and vulnerability scanning. Our experts identify weak points in device configurations and online accounts while providing actionable recommendations to strengthen personal data protection against emerging threats.
Remote Support
Secure remote troubleshooting for software issues, application errors, and system configuration problems. Using encrypted connections, our technicians provide real-time assistance for common computer problems without requiring on-site visits. This service includes step-by-step guidance for future reference.
People
Mark
Owner & Lead Technician
Certified IT professional with 20+ years of experience in computer repair and network security. Specializes in cross-platform solutions and cybersecurity education for home users. Maintains active industry certifications and stays current with emerging technology trends.
Questions
What operating systems do you support?
We support Windows, macOS, Chrome OS, iOS, iPadOS, and Android systems for comprehensive cross-platform compatibility solutions.
Do you offer emergency repair services?
Yes, our technicians are available on-call for urgent computer issues with same-day service options in Northern Nevada.
How do you handle data security during repairs?
We follow strict data protection protocols including encrypted connections, secure device handling, and privacy agreements to protect client information.
Can you help with network security?
Yes, we provide cybersecurity checkups, network vulnerability assessments, and security reinforcement services to protect against digital threats.
Do you provide remote support options?
Yes, we offer secure remote troubleshooting for software issues and configuration problems without requiring on-site visits.
What areas do you service?
We primarily serve Reno, Sparks, and Carson City, Nevada with on-site computer repair and IT support services.