Business Details
16 Years
experience
Emergency
services
Your Trusted IT Partner in San Diego
On-Site Techs is a family-owned and operated IT service provider serving San Diego since 2010. With over 20 years of combined technical expertise, our team delivers personalized on-site and remote computer repair solutions for homes and small businesses. We specialize in hardware and software maintenance, network security, data backup systems, and customized technology consulting. Our approach combines cutting-edge technical knowledge with a commitment to building long-term client relationships through transparent communication and reliable service.We prioritize proactive maintenance strategies to prevent system failures while offering emergency support for critical issues. Our technicians are certified in all major operating systems and maintain a deep understanding of both residential and commercial IT infrastructure needs. We guarantee our work with a satisfaction pledge and maintain flexible scheduling to accommodate client needs.
Services
Business IT Services
Residential IT Services
Remote Support
Hardware Maintenance
Data Backup
Computer Upgrades
Network Security
Private Computer Lessons
Data Recovery
Software Training
Details
- Year established: 2010
Highlights and features
- 20+ years of combined technical expertise in IT services
- Convenient on-site service for PC, Mac, and Linux systems
- 24-hour emergency support for critical system failures
- Family-owned business with personalized service approach
- Certified technicians with cross-platform operating system expertise
Associations and certifications
- Angie's List Super Service Award
What people say
Timely and flexible
Extremely helpful
Affordable pricing
24-hour availability
Technical expertise
Services
Business IT Services
We provide comprehensive IT infrastructure solutions for small businesses, including server installation, network security, and technology consulting. Our team optimizes computer systems to enhance productivity and prevent revenue loss from technical issues. With managed services and proactive maintenance, we ensure business continuity through reliable technology operations.
Residential IT Services
Our residential IT services cover complete home computer solutions from hardware repair to network security. We specialize in optimizing home office systems and setting up secure wireless networks. With 24-hour support and data protection services, we ensure seamless technology operation for personal and remote work environments.
Data Backup & Recovery
We implement multi-layered backup solutions combining local, cloud, and archival storage methods. Our Carbonite-based systems provide continuous online protection while physical backups ensure disaster recovery. In case of data loss, our specialized tools recover information from damaged media with encryption for data security during the process.
Remote Support
Our secure remote support service provides immediate assistance without requiring on-site visits. Through encrypted connections, technicians resolve software issues, perform system updates, and troubleshoot network problems. This cost-effective solution offers same-day service availability and eliminates travel time for faster resolution.
Hardware Maintenance
We offer customized maintenance plans with proactive system monitoring to prevent hardware failures. Our services include component replacement, system optimization, and scheduled check-ups. With flexible annual, quarterly, or monthly options, we ensure sustained computer performance while providing priority support for maintenance plan members.
People
John Airy
Owner
John Airy is a certified computer technician with over 20 years of industry experience. As owner of On-Site Techs, he leads a team focused on personalized IT solutions. His expertise spans all major operating systems and network infrastructures, emphasizing customer education and technical reliability.
Questions
What IT services do you offer for small businesses?
We provide server installation, network security, data backup, technology consulting, and emergency IT support tailored to small business needs.
Do you offer residential computer repair services?
Yes, we handle home computer repairs, network setup, virus removal, and technology training for residential clients in San Diego County.
Are you available for emergency computer issues?
We offer 24-hour emergency support for critical system failures with technicians available for urgent on-site or remote assistance.
What areas do you service?
We primarily serve San Diego County with trip charges applying for North County locations beyond our standard service area.
How do you handle data recovery?
We use specialized tools to recover data from damaged drives while implementing encryption protocols to protect sensitive information during the recovery process.
