Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services & Cybersecurity
Xonicwave has been delivering premier IT managed services, cybersecurity, and compliance solutions nationwide since 2004. With over 20 years of experience, we empower businesses to thrive securely through tailored technology solutions, boasting an average client retention of 11 years. Our team of certified IT professionals provides 24/7 support with 15-minute response times, ensuring secure-by-design IT infrastructure aligned with regulatory requirements. We specialize in proactive cybersecurity, compliance audits, and scalable SaaS solutions, serving businesses from sole proprietorships to enterprises with 500+ users.Our vendor-agnostic approach prioritizes your business goals, offering flat-rate pricing with no long-term contracts. Headquartered in San Diego, our 180+ years of combined IT expertise and 365,000+ hours of hands-on experience managing 500+ networks position us as a trusted technology partner. We guarantee 100% satisfaction through personalized service, continuous innovation, and a culture of integrity that drives measurable business outcomes for our clients.
Services
Managed IT Services
Cybersecurity
IT Compliance
Consulting
Cyberinsurance
Data Backup
Penetration Testing
Network Monitoring
Security Training
Policy Development
Details
- Year established: 2004
Highlights and features
- 20+ years of experience delivering IT solutions with 11-year average client retention
- 15-minute response time for critical IT issues with 24/7 US-based support
- Vendor-agnostic approach ensuring unbiased, cost-effective technology recommendations
- Proprietary certification program for engineers exceeding industry standards
- Flat-rate pricing model with no long-term contracts or hidden fees
What people say
Very responsive
Professional team
Knowledgeable experts
Excellent service
Quick resolution
Services
Managed IT Services
Xonicwave provides comprehensive IT outsourcing solutions tailored to businesses of all sizes. Our services include 24/7 network monitoring, unlimited remote support, data backup solutions, and hardware procurement assistance. With scalable plans accommodating businesses from single users to 500+ enterprise environments, we ensure optimal system performance and uptime. Our proactive maintenance approach reduces downtime by 70% compared to traditional IT models while maintaining strict compliance with industry regulations.
Managed Security Services
Our cybersecurity solutions offer multi-layered protection against evolving threats through 24/7 threat monitoring, incident response, and proactive security assessments. We implement advanced malware protection, dark web monitoring, and user security training programs to create comprehensive defense strategies. Our compliance-focused approach ensures adherence to HIPAA, SOX, and FTC regulations while maintaining continuous security monitoring and rapid response capabilities for critical infrastructure protection.
IT Compliance
Xonicwave specializes in helping businesses maintain compliance with industry-specific regulations through comprehensive audits and policy development. Our experts provide ongoing compliance monitoring, documentation support, and staff training programs tailored to healthcare, financial, legal, and manufacturing sectors. We implement scalable systems for HIPAA, HiTech, and SOX compliance while ensuring full observability and reportability of compliance processes across distributed environments.
Cyberinsurance
Our cyberinsurance program combines proactive security measures with risk transfer solutions to protect businesses from financial losses. We provide continuous security monitoring, policy compliance enforcement, and incident response planning to qualify clients for premium discounts. Our comprehensive approach includes regular backups, phishing prevention training, and dark web monitoring to minimize insurance claims while maximizing coverage effectiveness.
IT Consultancy
Xonicwave's IT consulting services focus on aligning technology with business objectives through strategic planning and implementation. Our consultants provide specialized expertise in network architecture, cloud migration, and digital transformation initiatives. We develop customized technology roadmaps that enhance operational efficiency, improve customer experiences, and create competitive advantages while maintaining strict budgetary controls and measurable ROI.
People
Chad Moore
CEO
Chad leads Xonicwave's strategic vision with 20+ years of IT industry experience. He oversees national operations and client relationships while maintaining active involvement in key technology decisions.
Kyle Marshall
VP, Operations
Kyle manages day-to-day operations with a focus on service delivery excellence. His 15+ years in IT operations ensure efficient implementation of Xonicwave's managed services across diverse client environments.
Tim Shell
Director, San Diego Services
Tim leads the San Diego service team with expertise in network infrastructure and cybersecurity. He ensures technical excellence in delivering managed IT solutions to local businesses.
Ben Huey
Director, Cybersecurity Solutions
Ben oversees all cybersecurity initiatives with specialized expertise in threat detection and compliance frameworks. He develops advanced security strategies that protect client data across multiple industries.
David Becker
Director, Client Engagement (FL)
David manages client relationships in Florida with a focus on personalized service delivery. His 12+ years in IT client management ensure optimal support for southeastern US operations.
Questions
What IT services does Xonicwave offer?
We provide managed IT services, cybersecurity solutions, compliance support, IT consulting, cyberinsurance, data backup, and network monitoring tailored to business needs.
How quickly do you respond to IT issues?
Our standard response time is 15 minutes for critical issues with 24/7 US-based support available for all clients.
Do you support businesses outside California?
Yes, we provide nationwide IT services with local representatives in Texas, Florida, Arizona, and Nevada.
What pricing models do you use?
We offer flat-rate pricing with no long-term contracts, including all support services in our packages.
How do you handle compliance requirements?
Our compliance solutions include audits, policy development, and continuous monitoring for HIPAA, SOX, and other industry-specific regulations.
Can you help with cybersecurity threats?
Yes, we provide proactive threat monitoring, penetration testing, and incident response services to protect against evolving cyber risks.
