Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for IT Services Solutions
Since 2004, Louisville Geek has established itself as a trusted partner for innovative IT solutions, empowering businesses to achieve their goals through tailored technology strategies. Headquartered in Louisville, KY, we are a privately-owned organization committed to simplifying technology and delivering exceptional value. Our expertise spans managed IT services, cybersecurity, cloud solutions, and network management, transforming how organizations operate in a fast-paced digital world. With over 100 skilled professionals and 300+ fully managed service clients, we combine local values with global expertise to deliver proactive, personalized IT support. Our team is certified and experienced, ensuring that each business receives a unique approach aligned with its specific needs.As a 10-time Fast 50 award recipient and four-time honoree as one of Louisville's Best Places to Work, we foster an environment where our team is inspired to deliver outstanding results for our clients. Rooted in collaboration and innovation, we are proud to serve as a trusted partner, helping businesses thrive with scalable, secure, and reliable IT strategies. Our commitment to excellence is reflected in consistently high Customer Satisfaction (CSAT) scores, highlighting our focus on proactive, personalized, and reliable IT solutions. We are SOC 2-compliant and maintain partnerships with industry-leading technology providers to deliver cutting-edge services tailored to your business needs.
Services
Managed IT Services
Cloud Services
Cybersecurity
Network Management
Incident Response
Disaster Recovery
Business Intelligence
VoIP Management
IT Project Management
AI & Automation Consulting
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in managed IT services and cybersecurity
- Our team is certified and provides proactive, comprehensive IT support models
- We guarantee 24/7 services with a one-hour incident response time
- We implement customized IT strategies aligned with business goals
- We maintain partnerships with industry-leading technology providers for cutting-edge solutions
Associations and certifications
- SOC 2
What people say
Exceptional client experiences
Proactive support models
Award-winning culture
Reliable IT solutions
Expert team members
Services
Managed IT Services
Our Managed IT Services provide comprehensive, proactive support for businesses of all sizes. We offer flat-rate plans and maintenance agreements to reduce IT expenses while enhancing operational efficiency. With 24/7 monitoring and rapid incident response, our team ensures your technology infrastructure remains secure and up-to-date. Our services include network management, cybersecurity, and strategic IT consulting tailored to your specific business needs.
Cloud Services
Louisville Geek's Cloud Services help businesses leverage scalable, cost-effective solutions through Microsoft 365, Azure, and private cloud platforms. We assist with migration strategy, custom application development, and ongoing management to ensure secure, reliable cloud operations. Our experts design solutions that improve agility while maintaining compliance with industry-specific regulations for healthcare, finance, and education sectors.
Cybersecurity
Our Cybersecurity services protect businesses from evolving threats through proactive defense measures and tailored security strategies. We offer security event monitoring, video surveillance, industry compliance support, and rapid incident response through our partnership with Arctic Wolf. With guaranteed one-hour response times and enterprise-grade threat detection, we help organizations prevent data breaches and maintain regulatory compliance across all IT systems.
Network Management
Louisville Geek's Network Management Services ensure robust, optimized connectivity for your organization. We provide end-to-end solutions including network monitoring, wireless site surveys, and VoIP implementations. Our proactive approach anticipates and addresses potential issues before they disrupt operations, maintaining seamless communication and minimizing downtime for businesses across Kentucky and the United States.
Incident Response
Our 24/7 Incident Response team handles cybersecurity emergencies with rapid containment and expert-led recovery. Through our partnership with Arctic Wolf, we provide enterprise-grade threat detection and guaranteed one-hour response times for ransomware attacks, suspicious network activity, or data breaches. Even non-clients can access our certified professionals for emergency recovery services and post-incident security enhancements.
People
Patrick Mann
CEO and Visionary
Co-founder and CEO Patrick Mann leads with a future-focused approach, aligning innovation with our mission to empower clients and grow careers through technology solutions.
Ben Taylor
President and CRO
President and CRO Ben Taylor bridges business needs with cutting-edge IT services, delivering value-driven solutions and driving customer satisfaction through strategic partnerships.
Cody Parks
COO
COO Cody Parks ensures seamless service delivery through operational precision, building Louisville Geek's reputation for reliability and excellence in managed IT services.
Bobby Bailey
CFO
CFO and co-founder Bobby Bailey drives financial strategy by overseeing reporting, budgeting, and key financial projects to align company growth with long-term goals.
Questions
What IT services does Louisville Geek offer?
We provide managed IT services, cloud solutions, cybersecurity, network management, incident response, and AI & automation consulting tailored to business needs.
Do you offer 24/7 IT support?
Yes, our 24/7 services include guaranteed one-hour incident response for cybersecurity emergencies and continuous network monitoring.
What areas do you serve?
We serve businesses throughout Kentucky and the United States with both on-site and remote IT support solutions.
Are your IT services customizable?
Yes, we provide customized IT strategies tailored to each business's unique requirements and industry-specific compliance needs.
What security certifications do you hold?
We are SOC 2-compliant and maintain partnerships with leading technology providers for enterprise-grade security solutions.
How do you handle IT emergencies?
Our 24/7 incident response team provides rapid containment and recovery with guaranteed one-hour response times through our Arctic Wolf partnership.
