Where every pet is treated like family!
At Townhouse Pet Care, our mission is to provide a safe, fun, and clean environment for your furry friends. Our team of expert pet care specialists is dedicated to giving your pets the same love and care they receive at home. We understand that leaving your pet behind can be stressful, which is why we offer a range of services designed to make you and your pet feel comfortable and relaxed.
Our Services
We offer a variety of services, including pet grooming, dog boarding, cat boarding, and doggy daycare. Our grooming services include baths, haircuts, nail trims, and more. Our boarding facilities are designed to provide a comfortable and safe environment for your pets, with spacious runs, comfy beds, and temperature-controlled rooms. Our doggy daycare, No Bonz About It, is a fun and engaging place for your dogs to socialize and exercise.
Our Team
Our team of pet care specialists is led by Sky, our manager, and includes assistant manager Bri, office assistant Mariah, and a team of experienced groomers and kennel technicians. We are dedicated to providing exceptional care and service to you and your pets.
Our Philosophy
At Townhouse Pet Care, we believe that your pets are members of your family, and they deserve to be treated with love, care, and respect. We strive to provide a fun and comfortable environment for your pets, and to give you peace of mind while you're away.
Online Booking
We now offer online booking for grooming appointments and boarding reservations. Existing guests can login to book services, while new guests can register and create a profile to book online. We also have a list of FAQs to help answer any questions you may have about our services and online booking.
Overview
The majority of reviewers praised Townhouse Pet Care for their exceptional service, friendly staff, and reasonable prices. Many pet owners were impressed with the cleanliness of the facility, the care their pets received, and the attention to detail provided by the groomers.
Positive Comments
- Friendly and helpful staff
- Clean and welcoming facility
- Reasonable prices
- Attention to detail and personalized care for pets
- Good communication and report cards provided after grooming sessions
- Staff accommodating to pets with special needs
- Extras such as bandanas and treats available
Negative Comments
- Difficulty scheduling appointments due to high demand
- Long wait times and cancellations
- Poor customer service in some instances
- Some reviewers felt prices had increased without an improvement in service quality
- A few reviewers experienced issues with grooming quality, such as poor haircuts
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