Transforming Smiles, Transforming Lives
Welcome to Precision Diamonds, Reno's premier jewelry store and repair shop. With 34 years of trusted expertise, we proudly house a diverse range of jewelry masterpieces and deliver impeccable repair services, ensuring that your cherished pieces last a lifetime. Our dedicated local jewelers are committed to unparalleled craftsmanship and service, assisting you in discovering that perfect piece that speaks to your heart.
Experience Timeless Elegance
At Precision Diamonds, it's not just about jewelry; it's about the memorable moments they signify. Our passionate and knowledgeable team is dedicated to brightening your moments with exquisite gold and diamond wedding bands, engagement rings, captivating fine jewelry, and elegant watches. Whether it's bridal, wedding bands, engagement rings, anniversary gifts, or a special treat for yourself or a loved one, Precision Diamonds is your destination for all things splendid.
Our Services
At Precision Diamonds, we prioritize customer satisfaction and offer a range of services, including in-house repairs, lifetime diamond upgrades, free cleaning, price match guarantees, free inspections, layaway plans, and special discounts for military and senior citizens. Our jewelry repair experts possess a deep knowledge of materials, gemstones, and restoration techniques, ensuring that every piece entrusted to us is treated with utmost care and precision.
Overall Experience
The majority of customers have had an extremely positive experience at this jewelry store. They appreciate the friendly and welcoming staff, the high-quality jewelry, and the excellent customer service. Many customers have praised the staff's ability to listen to their needs and desires, providing personalized service and ensuring that customers leave the store happy.
Staff and Service
The staff at this jewelry store are consistently praised for their friendly, helpful, and knowledgeable nature. They are described as being like family, with customers feeling comfortable and at ease when interacting with them. The staff are also commended for their excellent communication skills, keeping customers informed about the status of their repairs and services.
Quality of Jewelry and Repairs
The quality of the jewelry and repairs at this store is highly praised. Customers are impressed with the beautiful designs, excellent craftsmanship, and attention to detail. The store is also praised for its ability to resize and repair jewelry, with customers appreciating the quick turnaround time and high-quality workmanship.
Negatives
A small number of customers have had negative experiences at this store, citing issues with communication, quality of work, and honesty. Some customers have reported that the store did not meet their expectations, with one customer stating that the store lied about being able to complete a specific design. Another customer was unhappy with the quality of the repair work, stating that the resize was not done with the same gold content as the rest of the ring.
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