Business Details
34 Years
experience
Your Trusted Insurance Partner in Lubbock, TX
Hettler Insurance has served Lubbock, Texas since 1992, providing comprehensive insurance solutions for families and businesses. Founded by Ron Hettler, a Certified Insurance Counselor with over 40 years of industry experience, we combine deep expertise with personalized service. Our team holds advanced professional designations and maintains a client-first approach, offering tailored coverage from 30+ insurance carriers.We specialize in navigating complex insurance needs, including property, auto, life, health, and commercial policies, while prioritizing transparent communication and cost-effective solutions. With multiple Lubbock community leadership roles and a commitment to ongoing education, we ensure clients receive informed guidance through all stages of life and business operations.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Health Insurance
Details
- Year established: 1992
Highlights and features
- 30+ years of combined staff experience in insurance industry
- No extra fees for our services
- Certified Insurance Counselors translate complex policies
- Independent agency representing multiple carriers
- Family-owned business serving Lubbock community since 1992
Associations and certifications
- Certified Insurance Counselors (CIC)
What people say
Absolutely amazing
Refreshingly professional
Patient and helpful
Significant savings
Good people
Services
Auto Insurance
We provide comprehensive auto insurance coverage for cars, trucks, motorcycles, and commercial vehicles. Our policies protect against accidents, theft, and weather-related damage while offering liability coverage for property damage and medical expenses. With multiple carrier options, we help clients find affordable rates that match their specific needs and driving profiles.
Home Insurance
Our home insurance policies protect against fire, hail, wind, and vandalism damage while providing liability coverage for property owners. We offer specialized coverage for unique properties including condos, mobile homes, and historic buildings. Additional options include flood and earthquake insurance to address Texas-specific risks.
Business Insurance
We provide comprehensive business insurance solutions including BOP policies, liability coverage, and workers compensation. Our services address Texas-specific risks like hail storms and dust storms while offering cyber liability and surety bond options. Policies are tailored to protect both physical assets and business continuity.
Life Insurance
We offer term, whole, and universal life insurance policies to protect families and business interests. Our solutions include death benefit protection, cash value accumulation options, and policy conversion features. We help clients structure coverage that aligns with estate planning and long-term financial goals.
Health Insurance
We provide ACA-compliant health insurance plans and private coverage options for individuals and families. Our services include marketplace plan selection, employer group policies, and health savings account-compatible plans. We help clients navigate coverage options that balance premium costs with medical needs.
People
Ron Hettler
President & Owner
With 40+ years of insurance experience, Ron Hettler founded Hettler Insurance in 1992. A Certified Insurance Counselor, he specializes in life/health insurance and commercial policies while maintaining active roles in local business associations.
Meghan Harris
Office Manager
As a Certified Insurance Counselor with over 15 years of experience, Meghan manages business insurance policies and personal lines coverage. She specializes in helping clients optimize coverage through Hettler's 30+ carrier partnerships.
Lori Taylor
Insurance Agent
Lori brings 20+ years of insurance experience to Hettler, focusing on property and casualty policies. A former claims adjuster, she helps clients secure competitive rates while providing expert claims support when needed.
Questions
What types of insurance does Hettler Insurance Agency offer?
We offer home, auto, business, life, health, and specialty insurance including flood, earthquake, and cyber liability coverage for Texas residents and businesses.
Why use an independent insurance agent?
As independent agents, we represent multiple carriers and can compare coverage options to find the best value rather than being limited to a single company's offerings.
Does Hettler serve areas outside Lubbock?
While based in Lubbock, we provide insurance services to clients across the entire state of Texas through our network of carrier partners.
What makes Hettler different from other agencies?
Our team includes Certified Insurance Counselors with 30+ years of combined experience, offering personalized service as a family-owned business since 1992.
Can I get insurance quotes online?
We offer online quote tools for most insurance types, though our agents are available to help compare options and explain policy details in plain language.
How do I file an insurance claim?
Contact our office directly during business hours or use your insurer's emergency reporting system - we'll guide you through the process and advocate for your interests.
Videos
