Where Children Thrive, Parents Thrive
At Gusterman Silversmiths, we are committed to providing the highest quality jewelry that is inspired by a 56-year tradition of fine craftsmanship. Located in the heart of Santa Fe, New Mexico, our jewelry store has been a staple of the community for over 40 years. As a family-owned and operated business, we take pride in our Scandinavian heritage and the principles of quality, craftsmanship, and tradition that have been passed down through generations.
Our Story
Our story began in 1949 when our parents, Stig and Astrid Gusterman, immigrated to the United States from Sweden, bringing with them 12 years of apprenticeship from all over Europe and a craftsman's hallmark bestowed by the King of Sweden. Today, as sisters and owners of Gusterman Silversmiths, Britt and Kerstin continue the traditions, ideals, and designs of their parents, while continuing to create new and innovative pieces.
Our Services
We specialize in handcrafted jewelry in gold and silver, often combined together within a single piece. Our jewelry is designed to be worn every day, with a contemporary Scandinavian look that is both elegant and understated. We feature a wide range of collections, including the signature String Collection, which has become a staple of our brand. Our skilled in-house silversmiths, Britt Gusterman, Susan Barlow, and Sally Stuart, work tirelessly to create unique and beautiful pieces that are truly one-of-a-kind.
Our Commitment
At Gusterman Silversmiths, we are committed to uncompromising standards of quality and craftsmanship. From design to finished product, we ensure that every piece of jewelry that leaves our workshop meets the highest standards of excellence. We are dedicated to providing exceptional customer service, and our knowledgeable staff is always available to answer your questions and help you find the perfect piece of jewelry.
Our Guarantee
We stand behind the quality of our jewelry, and we guarantee that every piece is carefully crafted to last a lifetime. We offer a 30-day return policy, and we are committed to ensuring that every customer is completely satisfied with their purchase.
Overall Experience
The reviews highlight the exceptional customer service, high-quality jewelry, and unique experiences offered by Gusterman's. Many customers praised the store's personalized attention, knowledgeable staff, and willingness to accommodate custom requests.
Positive Aspects
- Excellent customer service, with staff going above and beyond to assist customers
- High-quality, unique, and well-crafted jewelry
- Personalized attention and willingness to accommodate custom requests
- Friendly and knowledgeable staff, with many customers mentioning specific employees by name
- Ability to repair and customize jewelry to meet customers' needs
Negative Aspects
- One customer had a negative experience with a judgmental salesperson, which led to a high-anxiety situation
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