Business Details
10 Years
experience
Emergency
services
Emergency Damage Restoration Services in South Atlanta
911 Restoration of South Atlanta is led by Rafael and Janat Fletcher, a husband-and-wife team with 20 years of combined experience in the restoration industry. Since establishing their business in 2016, they have prioritized rapid response times, deploying IICRC-certified technicians within 45 minutes to address water damage, mold removal, sewage cleanup, and fire restoration. Their team adheres to CDC and EPA protocols for sanitization, ensuring properties are restored to safe, habitable conditions.The Fletchers emphasize local expertise, combining their deep understanding of South Atlanta's unique challenges with nationwide resources to handle emergencies efficiently. They assist clients with insurance claims, provide free visual inspections, and maintain 24/7/365 availability to deliver urgent restoration services. Their commitment to community extends beyond business, as they volunteer locally to support youth development.
Services
Water Damage Restoration
Mold Removal
Sewage Cleanup
Fire Damage Restoration
Sanitization Services
Details
- Year established: 2016
Highlights and features
- We offer 24/7 rapid response with technicians arriving within 45 minutes.
- Our team holds IICRC certification for industry-standard restoration practices.
- Local ownership ensures personalized service and deep community knowledge.
- Free visual inspections and comprehensive insurance claim assistance available.
- We combine nationwide resources with localized expertise for large-scale emergencies.
Associations and certifications
- IICRC
What people say
Rapid 45-minute response
IICRC-certified technicians
Free visual inspections
Insurance claim assistance
24/7 availability
Services
Water Damage Restoration
Water damage restoration addresses property harm from leaks, floods, or pipe bursts. Our IICRC-certified technicians use advanced equipment for water extraction and infrared cameras to detect hidden moisture. Rapid response within 45 minutes prevents mold growth and structural damage, ensuring properties return to safe, dry conditions efficiently.
Mold Removal
Mold removal targets infestations in damp, dark environments. Our team uses containment barriers and industrial-grade solutions to eliminate mold while preventing spore spread. Free inspections identify moisture sources, and water damage restoration is integrated to prevent recurrence, ensuring healthier indoor air quality for residential and commercial spaces.
Sewage Cleanup
Sewage cleanup handles hazardous black water contamination from backups. Technicians wear protective gear and apply EPA-approved disinfectants to decontaminate affected areas. The process includes water extraction, odor removal, and mold inspection, prioritizing safety and compliance with health standards to restore properties to habitable conditions.
Fire Damage Restoration
Fire damage restoration addresses scorch marks, smoke odor, and water damage from firefighting efforts. Services include debris removal, smoke deodorization, and structural repairs. Our technicians provide free damage assessments and coordinate insurance claims, ensuring comprehensive recovery for properties impacted by fire emergencies.
Sanitization Services
Sanitization services combat pathogens like coronavirus using CDC- and EPA-recommended protocols. Our team performs deep cleaning for commercial and residential properties, applying EPA-registered disinfectants to high-touch surfaces. Available 24/7, these services help businesses reopen safely while maintaining ongoing hygiene standards to protect occupants.
People
Rafael Fletcher
Owner/Operator
Rafael Fletcher co-owns 911 Restoration of South Atlanta with his wife Janat. With 20 years in restoration, he focuses on rapid emergency response and team training. He prioritizes customer care and community involvement, volunteering locally to support youth initiatives.
Janat Fletcher
Owner/Operator
Janat Fletcher co-founded 911 Restoration of South Atlanta with her husband Rafael. Her expertise includes disaster recovery logistics and insurance claim navigation. She emphasizes compassionate service and contributes to local youth programs during her free time.
Questions
What emergency services does 911 Restoration of South Atlanta offer?
We provide water damage restoration, mold removal, sewage cleanup, fire damage restoration, and sanitization services with 24/7/365 availability.
How quickly can technicians arrive for emergency restoration?
Our IICRC-certified technicians arrive within 45 minutes of your call for urgent water, fire, or sewage emergencies.
Do you assist with insurance claims for restoration services?
Yes, we guide clients through the insurance process, including filing claims and documentation, for all major providers.
What areas does 911 Restoration of South Atlanta serve?
We serve Fayetteville, Hampton, Jonesboro, Peachtree City, Riverdale, and surrounding South Atlanta regions.
Are your sanitization services EPA and CDC compliant?
Yes, our disinfection solutions follow EPA-registered products and CDC protocols for coronavirus and other pathogens.
How do you handle mold infestations?
We use containment barriers, industrial cleaners, and moisture detection to remove mold and prevent recurrence.
