Business Details
23 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
SERVPRO of Troup-Coweta Counties has served residential and commercial clients since 2003, specializing in emergency cleanup and restoration after water, fire, and mold damage. Our team holds IICRC certifications, ensuring industry-standard expertise in property restoration. We provide 24/7 emergency response, prioritizing rapid mitigation to minimize disruption for property owners. Our technicians complete ongoing training at SERVPRO's corporate facility while maintaining local operational independence. The company participates in a national network of franchises for large-scale disaster response, combining local knowledge with nationwide resources.We emphasize transparent communication throughout the restoration process, working directly with insurance providers to streamline claims. Our service area covers multiple Georgia communities, including Newnan, LaGrange, and Sharpsburg. Customer testimonials highlight our punctuality, technical proficiency, and compassionate approach during crisis situations. As long-term local operators, we maintain specialized equipment for water extraction, structural drying, and biohazard cleanup. Our commitment to quality extends to post-service follow-ups, ensuring complete client satisfaction with restoration outcomes.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Commercial Restoration
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Roof Tarping
Document Restoration
Details
- Year established: 2003
Highlights and features
- 24/7 emergency response available within 2 hours of contact
- IICRC-certified technicians with specialized restoration training
- Locally owned since 2003 with regional service expertise
- National network support for large-scale disaster recovery
- Direct insurance coordination with detailed damage estimates
Associations and certifications
- Institute of Inspection Cleaning and Restoration Certification (IICRC)
What people say
2-hour response time
Knowledgeable technicians
Professional staff
Thorough restoration
Effective insurance coordination
Services
Water Damage
Emergency water extraction and structural drying services for residential and commercial properties. Our certified technicians use industrial-grade equipment to remove standing water and prevent secondary damage. Complete restoration includes moisture mapping and documentation for insurance claims.
Fire Damage
Comprehensive fire and smoke damage restoration with soot removal, odor elimination, and structural repairs. We handle content cleaning and pack-out services while coordinating with insurance adjusters. Thermal fogging techniques ensure complete odor neutralization.
Mold Remediation
Professional mold inspection, containment, and removal services following IICRC standards. Our process includes HEPA vacuuming, antimicrobial treatments, and structural drying. We provide moisture testing to identify hidden water sources contributing to mold growth.
Commercial Restoration
Tailored restoration solutions for commercial properties with minimal operational disruption. Services include emergency board-up, equipment protection, and rapid drying systems. We maintain business continuity plans for large-scale commercial clients.
Storm Damage
24/7 response for storm-related property damage including roof leaks and wind damage. Emergency services include roof tarping, window boarding, and water extraction. We document damage for insurance claims and perform permanent repairs.
People
Jeremy Joyce
Owner
Co-owner with 20+ years in emergency restoration services. Oversees daily operations and technician training programs. Maintains active IICRC certifications and industry network connections.
Ricky Joyce
Owner
Co-owner managing commercial client relations and large-loss projects. Coordinates with national SERVPRO teams for disaster response. Holds advanced certifications in structural drying techniques.
Cathy Joyce
Owner
Co-owner handling insurance coordination and customer service operations. Implements quality control protocols for restoration projects. Maintains community partnerships in served Georgia counties.
Zachary Wilson
Owner
Co-owner supervising technical staff and equipment maintenance. Leads biohazard and specialty cleaning divisions. Ensures compliance with OSHA safety standards for hazardous material handling.
Questions
What emergency services are available after hours?
We provide 24/7 emergency response with technicians arriving within 2 hours of contact for water, fire, and storm damage situations.
Are your technicians certified for restoration work?
All production team members hold active IICRC certifications in cleaning and restoration techniques for water, fire, and mold damage.
How do you handle insurance claims?
We document damage thoroughly, provide detailed estimates, and communicate directly with insurance adjusters to streamline the claims process.
What commercial services do you offer?
Commercial restoration includes emergency board-up, content protection, structural drying, and business continuity planning for minimal operational disruption.
Do you service residential properties only?
We serve both residential and commercial clients across eight Georgia counties with specialized teams for different property types.
How quickly can you respond to mold issues?
Mold remediation teams deploy within standard response times, typically addressing urgent cases within 2-4 hours of initial contact.
