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At Tidal Wave Response & Restoration, we're a family-owned and operated business that's been providing top-notch water, fire, and sewage damage restoration services to our community since 2011. Our team of experts is dedicated to helping homeowners and businesses recover from unexpected disasters, and we're proud to be your local 24-hour emergency service team.
Our Services
We understand that experiencing water, fire, or sewage damage can be a stressful and overwhelming experience. That's why we're here to help you every step of the way. Our comprehensive services include:
- Water damage restoration
- Fire damage restoration
- Sewage damage cleanup
- Mold remediation
- Dehumidification and drying
- Reconstruction and repair
Our team of certified technicians will work closely with you to assess the damage, develop a customized recovery plan, and provide a detailed estimate for your insurance company. We'll handle everything from cleanup and drying to reconstruction and final walk-through, ensuring that your property is restored to its pre-loss condition.
Our Commitment to Excellence
At Tidal Wave Response & Restoration, we're committed to providing the highest level of service and quality workmanship. We're dedicated to building long-term relationships with our customers, and we strive to exceed your expectations in every way. Our team is trained to handle even the most complex restoration projects, and we'll work tirelessly to ensure that your property is restored to its original condition.
Why Choose Tidal Wave Response & Restoration?
- 24-hour emergency response
- Free damage assessment and estimates
- Direct billing to your insurance company
- Licensed, bonded, and insured
- Certified technicians and expert project managers
- 5-star reviews and top ratings from our satisfied customers
Overview of Reviews
Tidal Wave Response & Restoration has received overwhelmingly positive reviews from customers who have experienced water damage and flooding in their homes. The reviews praise the company's prompt response, professionalism, and expertise in mitigating damage and restoring homes.
Prompt Response and Professionalism
Many reviewers praised Tidal Wave's quick response to their emergency calls, with some reporting that the company arrived at their homes within hours of the initial call. The technicians were described as professional, courteous, and respectful of customers' properties.
Expertise and Quality of Work
Reviewers praised the company's expertise in handling water damage and restoration. The technicians were described as knowledgeable, efficient, and thorough in their work, ensuring that customers' homes were restored to their original condition.
Communication and Customer Service
Customers praised Tidal Wave's excellent communication and customer service. The company's representatives were described as responsive, friendly, and helpful, keeping customers informed throughout the restoration process.
Insurance Claims and Billing
Several reviewers praised Tidal Wave's assistance with insurance claims and billing. The company's representatives helped customers navigate the claims process, ensuring that they received fair compensation for their losses.
Only Two Negative Reviews
Only two reviewers expressed dissatisfaction with Tidal Wave's services. One reviewer reported a negative experience with the company's painting services, while the other reviewer expressed frustration with the company's handling of their insurance claim.
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