Business Details
19 Years
experience
Emergency
services
Your Trusted Computer Repair Partner in Grand Rapids
Founded in 2007, Computer Rescue 911 has been dedicated to providing reliable, cost-effective computer solutions for residential and business clients in Grand Rapids, Michigan. Our team of Apple Certified Macintosh Technicians and Dell Premiere Partners brings decades of combined experience, offering services ranging from device repair and data recovery to custom PC builds and home automation. As the only Apple Authorized Service Provider in West Michigan, we use genuine Apple parts and maintain industry-leading expertise.Our commitment to low overhead and competitive pricing, established during our early years, continues to drive our success. We prioritize prompt appointments, personalized service, and transparent communication, ensuring clients receive expert attention for all technology needs. With a retail store since 2011 and a growing team, we deliver trusted IT support and innovative solutions tailored to modern demands.
Services
Apple MacBook Repair
In-Home Computer Repair
Custom PC Builds
Virus Removal
Data Backup Recovery
Home Automation
Security Camera Installation
Wireless Networking
Parental Controls Setup
Remote Access Support
Details
- Year established: 2007
Highlights and features
- We are the only Apple Authorized iPhone repair location in Grand Rapids.
- Our team includes Apple Certified Macintosh Technicians with decades of combined experience.
- We offer same-day or next-day appointments for urgent computer issues.
- We provide both in-home and drop-off repair services for convenience.
- We maintain competitive pricing without compromising quality or expertise.
Associations and certifications
- Apple Authorized Service Provider
- Apple Certified Macintosh Technician (ACMT)
What people say
Prompt & timely appointments
Knowledgeable staff
Apple Certified repairs
In-home service convenience
Reliable solutions
Services
Apple MacBook Repair
As an Apple Authorized Service Provider, we specialize in MacBook diagnostics and repairs using genuine Apple parts. Our certified technicians handle screen replacements, battery issues, liquid damage, and software problems. Clients benefit from Apple-backed warranties and same-day service options.
In-Home Computer Repair
Our technicians provide on-site troubleshooting for PCs, networks, and home electronics. Services include virus removal, data backup, and smart device setup. This eliminates travel time for clients while ensuring personalized, hands-on assistance in their own environment.
Custom PC Builds
We design and assemble high-performance custom computers tailored to gaming, creative work, or business needs. Our builds use premium components with compatibility testing. Clients receive fully optimized systems with post-purchase support and upgrade guidance.
Data Backup Recovery
We offer secure data transfer, recovery from failed drives, and cloud backup solutions. Our technicians use advanced tools to retrieve lost files while maintaining data integrity. Clients receive preventive strategies to protect against future data loss incidents.
Home Automation
As an authorized Universal Remote dealer, we install integrated systems for lighting, security, and entertainment control. Our experts design customized automation setups. Clients gain centralized management through mobile apps for enhanced convenience and energy efficiency.
People
Moe Damghani
Co-Founder
Co-founded Computer Rescue 911 in 2007 with over 20 years of IT experience. Pioneered affordable repair models during economic downturns while maintaining service quality standards.
Kevin Damghani
Co-Founder
Co-founder with 20+ years in computer technology. Focused on technical operations and customer satisfaction. Expanded services to include Apple certification and in-home support options.
Jonathan Highman
Partner
Joined in 2014 as business partner with MBA credentials. Specializes in strategic growth and IT service optimization. Instrumental in expanding business support offerings and operational efficiency.
Questions
Are you an Apple Authorized Service Provider?
Yes, we are the only Apple Authorized Service Provider in West Michigan, using genuine Apple parts and certified repair methods.
Do you offer same-day computer repair?
Yes, we typically offer same-day or next-day appointments for both in-home and drop-off repair services.
What areas do you service?
We primarily serve Grand Rapids, Michigan, with both in-home visits and our retail repair facility location.
Can you repair devices without warranty coverage?
Yes, we repair all Apple and PC devices regardless of warranty status, providing transparent pricing for out-of-warranty repairs.
Do you provide business IT support?
Yes, we offer business computer solutions including networking, data security, and custom PC builds for commercial clients.
What payment methods are accepted?
We accept major credit cards and cash payments. Payment options may vary for specific services or repair types.
