"Rated Excellent" Zagat Award of Excellence Winner
At Mission Inn & Suites Santa Cruz, we are dedicated to providing our guests with a comfortable and relaxing stay in the heart of Santa Cruz, California. Our hotel is located along the Pacific Coast Highway, just a short drive from the Walton Lighthouse and within walking distance to the beautiful beaches and downtown Santa Cruz.
Our Mission
Our mission is to redefine comfort and convenience for our guests, whether they are traveling for business or leisure. We strive to provide a welcoming and peaceful oasis for our guests, with beautifully landscaped Spanish-style courtyard and modern amenities that cater to their needs.
Our Services
At Mission Inn & Suites Santa Cruz, we offer a range of services and amenities to ensure a comfortable and relaxing stay for our guests. Our amenities include complimentary parking for registered guests, free high-speed wireless internet, daily continental breakfast, outdoor hot tub and sauna, and more. We also offer beautifully appointed guest rooms with plush bedding, air conditioning, microwave, and fridge, making us the ideal choice for families, couples, and business travelers alike.
Our Location
Our hotel is strategically located in the heart of Santa Cruz, within walking distance to the beach, downtown Santa Cruz, and various attractions, museums, golf courses, and vineyards. Popular attractions like The Mystery Spot, Santa Cruz Surfing Museum, and Museum of Art and History are just a short drive away. We are also just 1.6 miles from the University of California Santa Cruz, making us an ideal choice for visitors.
What Our Guests Say
Our guests rave about our clean and comfortable rooms, friendly staff, and convenient location. We take pride in providing exceptional service and ensuring that our guests have a memorable stay with us.
Room Comfort and Cleanliness
The majority of guests found the rooms to be clean and comfortable, with some mentioning the nice furnishings and amenities like refrigerators and microwaves. However, a few guests encountered issues with cleanliness, including dust and mold in the bathroom.
Staff and Service
Some guests praised the friendly and welcoming staff, while others had negative experiences with the front desk, including rudeness and lack of helpfulness in resolving issues.
Location and Amenities
Many guests appreciated the hotel's convenient location, with easy access to restaurants, markets, and the university. The hotel's amenities, such as the hot tub and sauna, were also a hit with some guests. However, a few guests were disappointed with the breakfast options and the lack of elevators.
Safety and Security
Unfortunately, one guest reported being assaulted by another guest, and the hotel's response was inadequate. Another guest was disappointed with the lack of COVID-19 precautions, such as staff not wearing masks.
Value and Pricing
Some guests felt that the hotel was a good value, with reasonable prices and a convenient location. However, others felt that the prices were too high, especially on weekends.
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