Discover a new side of Santa Cruz, where contrasts come alive
At Hotel Paradox, Autograph Collection, we are driven by a passion to provide an unparalleled boutique hotel experience in the heart of Santa Cruz. Our story is one of contrasts, where rugged natural beauty meets urban design, and refined sophistication meets casual elegance. We invite you to discover a new side of Santa Cruz, where majestic redwoods, rugged mountains, and vibrant communities await your exploration.
Our Story
Our hotel is designed to challenge the typical Santa Cruz hotel experience, offering a bold blend of contradictions that will leave you curious and inspired. Our 170 thoughtfully designed guest rooms and suites are meticulously crafted to provide unparalleled comfort and sophistication, with each room featuring a modern twist on the classic beach hotel experience.
Our Services
At Hotel Paradox, we offer a range of services to make your stay with us truly unforgettable. Indulge in tasty, locally sourced cuisine at our Solaire Restaurant + Bar, or gather your loved ones for an unforgettable wedding day in our eclectic array of exquisite event spaces. Our sleek, modern ballroom and two distinct function rooms provide the perfect setting for groups, while our poolside venue is perfect for those looking for a more relaxed atmosphere.
Whether you're looking to plan a corporate retreat, team building exercise, or social event, our expert team will work with you to create an unforgettable experience. And when you need some relaxation, our Yoso Wellness Spa is the perfect place to unwind and rejuvenate.
What Sets Us Apart
What sets us apart is our commitment to providing an exceptional boutique hotel experience that is tailored to your unique needs and preferences. From our carefully curated amenities to our exceptional customer service, every aspect of our hotel is designed to provide an unforgettable experience that will leave you feeling inspired and rejuvenated.
Overview
Solaire has received mixed reviews from customers. While some have had pleasant experiences with good food and friendly service, others have reported poor service, long wait times, and issues with food quality.
Positive Experiences
Many reviewers have praised the restaurant's ambiance, citing its relaxing and comfortable atmosphere. The food has been described as delicious, with standouts like the Samurai Beef Tenderloin, orange salmon, and saffron pasta. Vegetarian options are also available and have been well-received. The service has been commended for being friendly, attentive, and accommodating. Some staff members, such as Rainbow, Jeff, and Devin, have been specifically mentioned as providing excellent service.
Negative Experiences
On the other hand, some reviewers have expressed frustration with the service, citing long wait times, ignored tables, and poor communication. Some have reported being ignored or dismissed by staff, and have had issues with food quality, such as undercooked or overpriced dishes. A few reviewers have also mentioned issues with management, citing unapologetic and dismissive attitudes.
Common Themes
Several common themes emerge from these reviews:
- Ambiance: Many reviewers have praised the restaurant's ambiance, citing its comfortable and relaxing atmosphere.
- Food Quality: While some have praised the food, others have reported issues with quality, citing undercooked or overpriced dishes.
- Service: Some reviewers have praised the service as friendly and attentive, while others have reported poor service, long wait times, and ignored tables.
- Management: A few reviewers have mentioned issues with management, citing unapologetic and dismissive attitudes.
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