Disciplined, Proactive Property Management
WPD Management is a trusted and experienced property management company dedicated to providing exceptional service to our clients and residents. With years of industry experience, we have become one of the most trusted property management companies on Chicago's South Side. Our proactive and hands-on approach ensures that every aspect of property management is covered, from renovation projects to leasing activities, and ongoing management responsibilities.
Our Services
At WPD Management, we offer a comprehensive range of services to property owners, including property management, renovation projects, leasing activities, and ongoing management responsibilities. Our team of experienced professionals works diligently to ensure that every property is well-maintained, and our residents receive exceptional service. We understand the unique challenges faced by real estate investors and are committed to maximizing cash flow potential while minimizing costs.
Our COVID-19 Response
At WPD Management, we recognize the importance of taking proactive measures to prevent the spread of COVID-19. During the pandemic, we have implemented additional procedures to ensure the health and safety of our residents, team members, and the community. Our office team members are working from home, and our property managers are available electronically to address any concerns or issues. Our maintenance technicians are handling essential repairs, and our leasing specialists are showing units as needed. We have also increased the frequency of janitorial procedures to ensure the cleanliness and safety of our buildings.
What Our Residents Say
Our residents are our top priority, and we strive to provide an exceptional living experience for everyone. Don't just take our word for it - here's what some of our residents have to say: "I love WPD because I have the best and most professional building manager there is to offer. Always kind and very helpful. No text, email or question goes unanswered. And no problem goes unresolved." - Keshun Woods. "Nice, quiet, place to live. Apartment is great, location is by many bus lines, which I love. Maintenance responds promptly, and gets the job done. Personnel is overall very kind and helpful :" - Meah Dunlap. "When there's something needed to be done in my apt, they are always thorough and on time, and never a inconvenience Mr Ellis and his workers are cheerful and willing to get the job done. Thnx Sal for job well done" - Kashau Johnson.
Renting Experience and Maintenance Issues
Several reviewers expressed frustration and disappointment with their renting experience, citing issues with maintenance and repairs. They reported delayed or incomplete fixes, unresponsive staff, and a lack of communication.
Problems with Apartment Conditions
Reviewers mentioned various problems with their apartments, including no hot water, broken bathroom appliances, and windows without screens or with makeshift supports. Some also reported issues with pest control, darkness in certain areas, and lack of heat during winter.
Staff and Customer Service
Some reviewers praised specific staff members, such as Lawrence Ingram and Kevin Carlson, for their helpfulness and professionalism. However, others reported negative experiences with staff, including unreturned calls and emails, and unprofessional behavior from maintenance personnel.
Positive Experiences
On the other hand, some reviewers reported positive experiences with WPD Management, citing timely responses, helpful agents, and successful resolutions to issues.
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