A Captivating Smile is a Reflection of the Beauty Within
Who We Are
At Westward360, we pride ourselves on being a technology-driven, innovative property management company that provides top-notch services to community associations, property owners, and residents. Our mission is to simplify property ownership by offering a seamless and efficient management experience. We strive to build lasting relationships with our clients, focusing on exceptional customer service, integrity, and transparency.
Our Story
Our journey began with a group of friends who shared a passion for revolutionizing the property management industry. In 2006, we started small, managing our first 100 properties. This milestone marked the beginning of our growth, and we've since expanded to manage over 500 buildings across the country. Our commitment to innovation, technology, and customer satisfaction has enabled us to stay ahead of the curve and maintain our position as a leader in the industry.
Service Offerings
At Westward360, we offer a comprehensive range of services, including:
Community Management
We provide high-quality community management services, tailored to meet the unique needs of condominium associations, townhome associations, and homeowners associations. Our experienced team ensures seamless management, ensuring your community runs smoothly and efficiently.
Rental Management
We offer comprehensive rental management services for single-unit condos, multi-family properties, and apartment buildings with up to 400 units. Our expertise in lease management, rent collection, and tenant support allows us to deliver exceptional results.
Real Estate Brokerage
Our full-service real estate brokerage caters to clients seeking sales, leasing, and property management services. Our experienced agents work tirelessly to ensure that our clients' real estate needs are met with professionalism and dedication.
PROS (Property Operations Services)
As a testament to our commitment to innovation and customer satisfaction, we've developed an in-house team, PROS, which provides handyman services, plumbing, painting, heating, air, fire safety, exterminating, and more. This added value enables us to deliver exceptional services to our clients.
Technology Matters
Our technology-driven approach has enabled us to streamline processes, improve communication, and enhance the overall customer experience. We're constantly investing in cutting-edge technology to ensure our clients receive the best possible services.
Joining Forces
In 2018, we joined forces with another similar-sized property management company, strengthening our capabilities and expanding our services to more states. Since then, we've made strategic acquisitions, adding new talent and strengthening our abilities.
Growth and Recognition
We've experienced remarkable growth over the years, and our efforts have been recognized with various accolades. We've been named one of the Inc. 5000 Fastest-Growing Companies and have consistently ranked among the top property management companies in the country.
What Our Clients Say
Don't just take our word for it - our clients attest to our exceptional services:
"I receive responses within 24 hours and great service every time." - Brett
"The plumbers that work for Westward360 are on point." - Steven
"Very good work and very responsive throughout the process." - Tushar
"Our board meetings were well planned and organized." - Violetta
"I must say that this is, by far, the best team I have worked with." - Ashwin
"Their professionalism and responsiveness created trust within our community." - Rich
Staff and Customer Service
The staff at Westward360 received high praise from several reviewers. Alejandro Virguez, Gilbert V., Vernon Rodricks, Renee, and Jonathan Rodriguez were all mentioned by name for their exceptional customer service, politeness, and prompt responses to maintenance requests and concerns.
Positive Experiences
Some reviewers had very positive experiences with the company, including Pranav Ramineni, who appreciated the fair and responsive service from Vernon Rodricks and his team. David Parham credited Renee with helping him find the perfect apartment, and Patrick Russo praised Vernon for going above and beyond in times of need.
Negative Experiences
On the other hand, some reviewers had negative experiences with Westward360. Anjelica Ramos felt that the company prioritized quick cash grabs over fairness, using a bidding system that led to lost money for applicants. Eric Rivera had a horrific experience with a roach-infested apartment and felt that the company did not disclose the issue prior to signing the lease.
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