We're Texas. We're Banking. We're Original!
Welcome to NDBT, where we have been providing top-notch banking services to our valued customers for many years. Since our inception, we have been committed to delivering exceptional service and building long-lasting relationships with our clients. Our story began with a simple vision: to offer a banking experience that truly puts people first. Over the years, we have grown and evolved, but our commitment to our customers remains the same.
At NDBT, we pride ourselves on being a community bank that truly understands the needs of our customers. We are not just any bank; we are a trusted financial partner that empowers our customers to take control of their financial future. Our team of dedicated professionals works tirelessly to ensure that we provide the best possible solutions for all of your personal and business banking needs.
Personal Banking: Your Everyday Needs
At NDBT, we understand that every individual has unique banking needs. That's why we offer a wide variety of personal banking options designed to fit your lifestyle. Whether you are looking for a traditional checking account, a senior-friendly option, or a debit card that provides a fresh start, we have you covered. We also offer competitive interest rate CDs and various savings account options, ensuring that you have the right account to meet your financial goals.
Our mortgage and loan options are tailored to fit your needs, giving you the flexibility to choose the loan that works best for you. At NDBT, we believe that personal banking should be just that - personal. Our team of knowledgeable professionals is here to guide you every step of the way, helping you make informed decisions about your financial future.
Business Banking: Built for Your Business
Running a business can be challenging, but managing your finances shouldn't be. At NDBT, we offer a comprehensive suite of business banking solutions designed to streamline your financial management and help your business thrive. From setting up your business banking to securing a business loan, we make the process seamless and efficient. Our business banking solutions include:
- Business checking and savings accounts
- Treasury management
- Commercial loans
- Small business financing
- Medical journey financing
- And much more
Our team of commercial lending experts is here to provide you with the knowledge and expertise you need to make informed decisions about your business finances.
Trust & Wealth Management: Your Personal Commitment
Your financial future is our top priority. At NDBT, we understand that building and protecting your wealth is a personal commitment. That's why we offer a comprehensive suite of trust and wealth management solutions designed to help you achieve your financial goals. Our team of experienced wealth management professionals offers:
- Personalized wealth management strategies
- Trust and fiduciary services
- Retirement planning
- Estate planning
- And much more
At NDBT, we believe that building a strong, lasting relationship with our clients is the foundation of any successful financial venture. We are your partners in trust and wealth management, committed to helping you build and protect your wealth for years to come.
Digital Banking: Innovative Solutions for Your Convenience
At NDBT, we understand that staying connected to your finances is important. That's why we offer state-of-the-art digital banking solutions, designed to provide you with the convenience and flexibility you need to manage your finances on your terms. Our digital banking services include:
- Online banking
- Mobile banking
- Bill pay
- Mobile check deposit
- And much more
Our digital banking solutions are designed to provide you with a secure and convenient way to manage your finances, giving you the power to bank when and where you want.
Employee Excellence
The reviews highlight exceptional customer service, with many praising employees for their dedication, responsiveness, and willingness to go above and beyond. Gwen Hernandez, for instance, commends a customer service representative for taking the time to resolve multiple issues, while S. G. lauds Janette in the Irving office for her excellent customer service skills. Similarly, Scott Zimmerman and Susan Parker appreciate the bank's commitment to the local community and its employees.
Mixed Experience
However, some reviewers have had disappointing experiences. Nicasio Dean expresses frustration with the bank's handling of a lost $1000, citing a lack of transparency and poor communication. Steven Ha withdrew his accounts due to perceived discrimination and dishonesty from a mortgage lender. Wesley Sorensen criticizes the bank's new policy of charging a 1% fee for cashing paychecks, which he views as a direct tax on the poor.
Employee Recognition
The below-average reviews do not deter the many positive experiences with employees. Employees like Janette, Jared, and others have received praise for their exceptional customer service, professionalism, and commitment to customers.
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