Convenience Never Tasted So Good! TM Lorraine's Really Delivers!
At Lorraine's Food Factory, we're passionate about providing delicious, healthy meals to go, catering services, and convenient take-n-bake options that make it easy to have a homemade meal in minutes. With 35 years of experience, we've established ourselves as a premier food service provider in Fairport, NY.
Our Story
Lorraine Serpe, the founder of Lorraine's Food Factory, is a Rochester woman who has made a name for herself in the food industry. With a passion for cooking and a flair for innovation, Lorraine has built a reputation for providing top-quality catering services, sandwiches, salads, and healthy frozen meals. Her journey began when she started preparing and delivering sandwiches to local businesses and organizations. She took it upon herself to continue preparing and delivering her sandwiches, and soon, her business took off.
Our Services
At Lorraine's Food Factory, we offer a range of services to cater to your food needs. Our menu includes a variety of options, including Club Sandwiches, Salads, Wraps, Quesadillas, Trays, Beverages, Desserts, Box Lunches, and take-n-bake meals. We also offer catering services for events, corporate functions, and parties. Our take-n-bake meals are designed to be convenient and healthy, with options for people with dietary restrictions, including vegetarian, gluten-free, and heart-healthy meals.
Our Philosophy
At Lorraine's Food Factory, we believe in providing healthy, delicious meals that are convenient and easy to prepare. We're committed to using only the freshest ingredients and providing exceptional customer service. We're passionate about helping people lead healthier lifestyles, and we're dedicated to making a positive impact on our community.
Food Quality and Variety
The food at Lorraine's is generally praised for being delicious and of high quality. Many reviewers raved about the generous portions, healthy options, and vast variety of meals available. The frozen meals, in particular, received high praise.
Service and Delivery
While some reviewers had positive experiences with the service, others had issues with delivery times, incorrect orders, and unprofessional behavior from the owner. Some reviewers were disappointed with the lack of customer service and follow-up from the business.
Customer Experience
Some reviewers had excellent experiences with the business, praising the friendly staff, fast delivery, and flexibility of the service. Others, however, had poor experiences with ordering, delivery, and communication from the business.
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