Empowering financial success, one member at a time
At City & County Credit Union, we believe that everyone deserves to achieve financial freedom. That's why we're dedicated to providing simple, affordable, and personalized solutions to help you achieve your goals, whether big or small. We're a credit union that's like a bank, but better.
Our Story
We were founded with a mission to empower our members to take control of their financial futures. We believe that everyone deserves to have peace of mind and financial stability, and we're committed to helping you achieve just that. Whether you're looking to buy a new home, start a business, or simply manage your daily finances with ease, we've got you covered.
Our Services
At City & County Credit Union, we offer a wide range of services designed to help you achieve your financial goals. We offer:
- Personal Banking: From everyday checking accounts to personal loans and credit cards, we've got you covered. Our personal banking services are designed to make managing your finances a breeze.
- Business Banking: We understand that running a business can be tough, which is why we offer a range of business banking services, including checking accounts, savings accounts, and loan options.
- Mortgages: Whether you're a first-time homebuyer or looking to refinance your current mortgage, we've got you covered. Our mortgage experts will work with you to find the perfect solution for your needs.
Our Difference
At City & County Credit Union, we're committed to being different from the big banks. We're a credit union, which means that we're member-owned and operated. This means that we're accountable to our members, not shareholders. We're committed to providing personalized service, competitive rates, and a commitment to our community.
Join the Journey
At City & County Credit Union, we're more than just a financial institution - we're your partner in achieving financial freedom. Join us on our journey to empower our members to take control of their financial futures. Apply now and experience the difference that City & County Credit Union can make in your life.
General Feedback on City and County Credit Union
Positive Experiences
Two reviewers, June Everson and Dee Pop, shared their positive experiences with City and County Credit Union, praising the institution for helping their savings grow and resolving a mix-up with a transaction promptly and thoroughly.
Common Complaints
The majority of reviewers shared negative experiences with the credit union, citing issues with checking accounts, loans, and customer service. Common complaints include:
- Poor Customer Service: Multiple reviewers reported poor communication and unhelpful representatives.
- Account Issues: Reviewers experienced problems with checking accounts, including difficulties with deposits, overdraft fees, and account closures.
- Loan Issues: Reviewers reported issues with loan applications, denials, and unfair practices, such as charging high fees.
- Technology: One reviewer criticized the credit union's outdated online banking features and lack of two-factor authentication.
Notable Incidents
- A reviewer reported being denied a credit card despite having a good credit score and direct deposits.
- Another reviewer was sent to collections for an unknown debt and received no notification from the credit union.
- A reviewer was told to pay for a car loan despite the car breaking down and being declared worthless.
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