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Spokane City Credit Union (SCCU) is a local, member-owned financial institution serving the Spokane community since 1952. We exist to provide our members with exceptional financial services, personalized guidance, and competitive rates to help them achieve their financial goals.
What sets us apart?
- Community-Focused: We are driven by a commitment to supporting the Spokane community through financial education, local partnerships, and community outreach initiatives.
- Personalized Service: Our dedicated team is committed to understanding your individual needs and providing personalized guidance and support.
- Competitive Rates: We offer competitive interest rates on deposits and loans to ensure you get the best possible value for your money.
- Accessibility & Convenience: Enjoy convenient online and mobile banking, branch access, and friendly, personalized service.
Checking & Savings Accounts
- Convenient and accessible checking accounts with no monthly fees.
- Competitive interest-bearing savings accounts to grow your wealth.
Loan Options
- Auto, Boat, RV, and Motorcycle Loans - Get approved for a loan to purchase or refinance your vehicle.
- Consumer Loans - Secure or unsecured loans for various expenses like medical bills or debt consolidation.
- Bicycle & EBike Loans - Affordable financing options to fuel your passion for cycling.
- Credit Cards - Choose from various card options with competitive interest rates and rewards programs.
- Home Loans & Equity Loans - Affordable options to buy a home, refinance, or access home equity.
Investing & Retirement Solutions
- Money Market Accounts - Secure and accessible accounts to store your short-term savings.
- Individual Retirement Accounts (IRAs) - Tax-advantaged accounts to save for retirement.
- Certificates of Deposit (CDs) - Earn competitive interest on your savings.
Additional Services
- Online and mobile banking for convenient account management.
- Bill payment and transfer services.
- Free financial guidance and resources.
Join SCCU today and experience the difference a local, member-owned credit union can make in your financial life!
Services and Customer Service
Several customers have expressed dissatisfaction with their experiences at Spokane City Credit Union. Poor customer service, including a lack of genuine support, has been a recurring issue for many reviewers.
Financial Issues and Fees
Multiple reviewers have reported having financial issues with the credit union, including being charged interest on a loan despite not having cashed a personal check. Others have complained about being charged fees for services, such as title transfer fees. These issues have led to feelings of being taken advantage of and mistrust towards the institution.
Employee Behavior
Some reviewers have expressed frustration with the behavior of SCCU employees, citing rudeness and a lack of professionalism. In one instance, an employee was allegedly laughing while denying a customer access to their funds.
Contrasting Views
However, not all reviews are negative. Some customers have praised the credit union for its services and customer service. One reviewer, Ted VanDyke, praised the credit union for saving him money on his loans and providing easy financing options. Chentel Adams also praised the credit union for its great rates and customer service.
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