Banking that revolves around you
At Provident Bank, we're dedicated to providing exceptional financial services to individuals and businesses across New Jersey. With a rich history dating back to 1839, we're committed to building strong relationships with our customers, helping them achieve their financial goals, and making a positive impact in our communities.
Our Services
As a full-service bank, we offer a wide range of personal and business banking services designed to meet the unique needs of our customers. Our product portfolio includes checking and savings accounts, credit cards, home loans, mortgages, commercial loans, and investment services. We also provide additional services such as treasury management, payroll services, insurance products, and wealth management solutions.
Our personal banking services are tailored to help individuals manage their finances effectively, with features like digital banking, mobile banking, and online bill pay. We also offer a range of credit cards, home loans, and mortgages to help individuals achieve their financial goals.
For businesses, we provide a suite of services designed to help them succeed, including business checking and savings accounts, commercial loans, treasury management, and merchant services. Our team of experienced bankers works closely with business owners to understand their unique needs and provide tailored solutions to help them grow and thrive.
Our Mission
At Provident Bank, our mission is to provide exceptional financial services, build strong relationships, and make a positive impact in our communities. We're committed to delivering personalized service, innovative products, and expert advice to help our customers achieve their financial goals.
Our Values
At Provident Bank, we're guided by a set of core values that shape our culture and approach to banking. We believe in:
- Building strong relationships with our customers and communities
- Providing exceptional service and expert advice
- Offering innovative products and services that meet the unique needs of our customers
- Fostering a culture of integrity, teamwork, and accountability
- Giving back to our communities through volunteerism and philanthropy
Overview of Banking Experience
The reviews provide a mixed assessment of the banking experience, with one reviewer expressing severe dissatisfaction and another reviewer expressing high praise.
Service Quality
The service quality is a major point of contention, with one reviewer describing it as "horrible" and likening it to a "bank in stone age" that takes two weeks to clear a check. This reviewer was extremely dissatisfied with the service. On the other hand, another reviewer found the service to be friendly and amicable, with staff going out of their way to please their needs.
Fees
One reviewer was unhappy with the fees charged by the bank, stating that they charge "fees for everything". This suggests that the bank's fee structure may be a source of frustration for some customers.
Loyalty and Satisfaction
One reviewer has been banking with the institution for a long time, with their family having banked there since it opened. This suggests a high level of satisfaction and loyalty towards the bank.
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