Business Details
20 Years
experience
Your Trusted Partner for Property Management Solutions
Diamond Star Property Management is a full-service real estate and property management company serving clients throughout Rhode Island. With over 20 years of combined experience in the industry, our team specializes in condominium and residential management, offering comprehensive services that include property maintenance, brokerage, and capital improvement coordination. Our company was founded in 2006 by Karen Maw, a licensed broker with over 25 years of business management experience, who established our office with a commitment to exceptional customer service and professionalism. We manage condominium complexes and investment properties, providing tailored solutions that meet the unique needs of property owners and associations. Our hands-on approach ensures direct communication with clients, supported by a knowledgeable staff dedicated to maintaining the highest standards of service.We handle fee collection, irrigation, landscaping, pest control, general maintenance, and snow removal while overseeing capital improvement projects from start to finish. Our focus on transparency and client satisfaction has built long-term relationships with property owners and condominium boards across Rhode Island. By combining industry expertise with personalized attention, we deliver reliable property management solutions that protect and enhance our clients' investments. Our operational history reflects a consistent dedication to quality service, demonstrated through our management of diverse properties and responsive support for client needs. This experience positions us as a trusted partner for property owners seeking professional management services in the region.
Services
Property Management
Condominium Management
Residential Management
Brokerage Services
Maintenance Coordination
Capital Improvements
Irrigation Services
Landscaping
Pest Control
Snow Removal
Details
- Year established: 2006
Highlights and features
- We offer over 20 years of combined experience in property management.
- Our team provides hands-on owner communication and direct oversight.
- We manage full property operations including maintenance and improvements.
- Our staff maintains professional certifications and industry expertise.
- We serve clients across Rhode Island with localized market knowledge.
Services
Property Management
We provide comprehensive property management for condominiums and residential properties across Rhode Island. Our services include fee collection, vendor coordination, and property inspections. With over 20 years of combined experience, we ensure properties are maintained to the highest standards while protecting owners' investments through professional oversight and responsive service.
Capital Improvements
Our team coordinates capital improvement projects for managed properties, including vendor bidding and financing assistance. We oversee renovations from planning to completion, ensuring work meets client specifications. With experienced project management, we deliver timely upgrades that enhance property value while maintaining clear communication with property owners throughout the process.
Maintenance Coordination
We handle routine maintenance and emergency repairs for managed properties, including irrigation systems and general repairs. Our services ensure properties remain in optimal condition through scheduled maintenance and prompt response to issues. This proactive approach helps prevent costly problems while maintaining property value and tenant satisfaction across Rhode Island.
Condominium Management
Specialized management for condominium associations, including board communication and financial oversight. We coordinate common area maintenance, enforce community guidelines, and manage budgets. Our hands-on approach ensures condominium boards receive professional support while maintaining direct communication with property owners for transparent decision-making.
Brokerage Services
Our licensed brokerage services assist with property transactions, including sales and rentals. With market expertise since 2004, we provide accurate pricing guidance and marketing strategies. We support clients through the entire transaction process, leveraging our local knowledge to help property owners achieve optimal outcomes in Rhode Island's real estate market.
People
Karen Maw
Broker/Owner
With over 25 years of business management experience, Karen Maw founded Diamond Star in 2006. She obtained her real estate licenses in 2004-2005 and built the company around customer service principles. She directly oversees operations and client communications.
Questions
What property types do you manage?
We specialize in condominium and residential property management across Rhode Island, including investment properties and homeowner associations.
How do you handle maintenance requests?
We provide prompt response to maintenance issues and coordinate both routine and emergency repairs through our network of trusted vendors.
Can you assist with property improvements?
Yes, we coordinate capital improvement projects including vendor selection, budgeting, and project oversight from start to finish.
What experience does your team have?
Our team has over 65 combined years of property management experience, with Karen Maw bringing 25+ years of business expertise since 2004.
Do you offer 24/7 emergency services?
We provide standard business hour support but maintain emergency protocols for urgent property issues requiring immediate attention.