Saving you time, money and frustration is our company's motto
First Choice Property Management, Inc. has been serving northern Rhode Island for over three decades, establishing itself as a premier real estate property management, sales, and rental firm. With a commitment to exceptional customer service, our team prides itself on upholding the highest ethical standards, values of honesty, integrity, and professionalism. We recognize the importance of building strong relationships with our clients and strive to create a personalized approach to address their individual needs.
A History of Excellence
Founded in 1985, First Choice Property Management, Inc. began primarily focusing on residential and commercial rentals and sales. As the business grew, the demand for property management services prompted the creation of a property management subsidiary. This allowed us to expand our services to meet the evolving needs of our clients.
Our Story
Our company's philosophy is rooted in the idea of saving our clients time, money, and frustration. We believe that by providing exceptional service, we can improve the quality of life for our clients. Our knowledgeable and courteous staff is dedicated to ensuring that every interaction with First Choice Property Management is a positive and memorable experience.
Our Services
Our comprehensive range of services is tailored to meet the unique needs of each individual. We offer property management, sales of property, apartment rentals, home leasing, rent collection, bookkeeping services, repairs, and maintenance, and much more. By leveraging the latest technology and utilizing a personal approach, we aim to provide unparalleled service.
Our Team
At First Choice Property Management, we are proud to have a dedicated team of professionals who are passionate about delivering exceptional service. Our staff includes expert property managers, bookkeepers, and maintenance technicians who are committed to addressing the needs of our clients.
Maintenance and Repairs
Our in-house maintenance department offers 24/7 emergency on-call service, ensuring that our clients' properties are always well-maintained and promptly addressed. We work closely with a network of registered contractors in Rhode Island and Massachusetts to provide estimates, project management, and common area inspections.
Benefits of Property Management
Did you know that professional property management can save you money and increase property values? Refinancing and selling your unit is made easier with a management company in place. First Choice brings over thirty-five years of experience to Association Boards, lending expertise to volunteer members. Owners have the ability to hire First Choice as a contractor privately to perform renovations inside of their units.
Technology
We utilize cutting-edge technology to provide exceptional customer service. Integrated phone systems and computer software enable us to respond promptly to our clients' needs and ensure that every interaction with First Choice Property Management is seamless.
Company Performance
The team at First Choice Property Management has received both positive and negative reviews.
Positive Aspects
Some reviewers praised the company's quick response to requests for work on-site and administrative assistance. The staff, including Jay, Al, Christine, Jim, and Amy, were commended for their professionalism, timeliness, and quality of work. Reviewers appreciated their helpfulness, knowledge, and ability to resolve issues efficiently.
Negative Aspects
On the other hand, some reviewers had negative experiences with the company. They reported unresponsiveness to their concerns, including water damage and billing issues. Some reviewers felt that the company was discriminatory and favored certain board members and relationships within the community. Others were dissatisfied with the quality of work, including a technician who lacked necessary equipment to fix a gas fireplace. Additionally, some reviewers criticized the company's charging practices, saying they overcharged for work and did not conduct background checks on tenants.
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