Business Details
24 Years
experience
Emergency
services
Trusted Property Management Services in Warwick, RI
Professional Property Management has been delivering comprehensive property management solutions for over 22 years, specializing in condominium associations and homeowner associations across Central Massachusetts and Rhode Island. Our approach prioritizes personalized service, transparent financial reporting, and rapid response to resident needs. With expertise in managing over 221 units and utilizing Buildium Property Management software, we streamline operations through online portals for payments, maintenance requests, and 24/7 access to financial data.Our team oversees subcontractors, coordinates preventative maintenance, and provides detailed budgeting support while expanding services to include single-family rentals and landscaping solutions. Founded in 2002 by UMass Boston graduate and former Massachusetts Air National Guard member Mark Biller, our company combines military discipline with business acumen to deliver reliable, technology-driven property management services.
Services
Property Management
Financial Reporting
Maintenance Services
Emergency Support
Online Portal Access
Details
- Year established: 2002
Highlights and features
- 22 years of specialized condominium management experience
- Online portal for transparent financial and maintenance tracking
- 24/7 emergency maintenance support available
- Proven track record with 221+ managed units
- Experienced team with military and business background
What people say
Seamless transition process
Impeccable response time
Effective management tools
Knowledgeable staff
Positive community impact
Services
Property Management
We provide comprehensive condominium association management with 22 years of experience. Our services include budget oversight, subcontractor coordination, and compliance management for homeowner associations. Our team ensures timely financial reporting and emergency response while maintaining 221+ units across two states.
Financial Reporting
Monthly financial reports include budget vs actual analysis, balance sheets, and income statements. We handle fee collections through multiple payment methods and prepare annual tax documentation for associations with complete transparency.
Maintenance Services
24/7 emergency maintenance support covers snow removal, landscaping, pool care, and common area upkeep. We coordinate subcontractors for scheduled and on-demand maintenance while providing preventative maintenance programs for long-term property preservation.
Emergency Support
Critical maintenance issues receive immediate attention through our 24/7 response system. Our team coordinates rapid repairs for plumbing failures, heating issues, and safety hazards with pre-vetted emergency contractors across our service areas.
Online Portal
Buildium-powered portal enables residents to submit maintenance requests, pay fees, and access financial reports 24/7. Trustees receive real-time updates on association finances and maintenance status with secure document sharing capabilities.
People
Mark Biller
Owner
Former Massachusetts Air National Guard member with 22 years of property management experience. UMass Boston graduate who founded the company in 2002 after managing 69 apartments. Expanded services to Rhode Island while maintaining Central MA operations.
Questions
What property types do you manage?
We specialize in condominium associations, homeowner associations, and senior apartment complexes with 221+ units under management.
Which areas do you serve?
Our primary service areas include Central Massachusetts and Rhode Island with expanding operations in northern Rhode Island.
How are emergencies handled?
24/7 emergency support coordinates immediate response for critical issues like plumbing failures, heating outages, and safety hazards.
What payment methods are accepted?
Monthly fees can be paid through bank transfer, check, or credit card via our online portal or traditional methods.
How does the online portal work?
Buildium-powered portal allows 24/7 access for payments, maintenance requests, financial reports, and document sharing with association leadership.
When was the company founded?
Professional Property Management was established in 2002 by Mark Biller after his initial apartment management experience beginning in 1994.
