Bank Smarter, Live Better
At Axos Bank, we're dedicated to providing a comprehensive range of financial services to help individuals and small businesses manage their finances effectively. With a commitment to innovation, security, and customer satisfaction, we strive to deliver a seamless and personalized banking experience.
Our Services
At the forefront of our services is our Rewards Checking account, which offers a high Annual Percentage Yield (APY) and a welcome bonus. With no hidden fees, a convenient mobile app, and a high-yielding account, you can take control of your finances and achieve your financial goals. For small businesses, we offer a range of solutions, including business checking and savings accounts, as well as commercial lending and financing options.
Investment Opportunities
For those looking to grow their finances, we offer investment opportunities through our Managed Portfolios and Self-Directed Trading services. Our expert financial advisors will work with you to develop an investment strategy tailored to your unique financial goals and risk tolerance.
Mortgage Services
Whether you're buying a new home or refinancing an existing one, our Mortgage Services team is dedicated to helping you secure the best possible rate and terms. With a range of mortgage options and expert guidance, you can find the right mortgage solution for your needs.
Personalized Support
At Axos Bank, we're committed to providing exceptional customer service. Our knowledgeable and dedicated customer support team is here to assist you with any questions or concerns you may have. Whether you're opening a new account, applying for a loan, or simply need help with an issue, we're here to support you every step of the way.
Security and Protection
We understand the importance of security and are committed to protecting your financial information and assets. Our advanced security measures, including biometric authentication and FDIC insurance, ensure that your accounts are always secure and protected.
Conclusion
At Axos Bank, we're dedicated to providing innovative financial solutions and exceptional customer service. With our range of services and personalized support, we're committed to helping you achieve your financial goals and secure your financial future.
Mortgage Loan Officers
The mortgage loan officers at Axos Bank have received high praise from customers, with many reviewers mentioning their professionalism, friendliness, and ability to explain complex processes in an easy-to-understand way. Mark Connor, Kelly Lord, Melissa Wallen, and Uriel have all been named as exceptional loan officers who went above and beyond to help their clients.
Customer Service Issues
On the other hand, Axos Bank's customer service has been criticized for being unresponsive, unhelpful, and difficult to reach. Several reviewers mentioned having to wait for extended periods of time for responses to their inquiries or having their issues ignored altogether.
Digital Banking Issues
Some customers have experienced technical difficulties with Axos Bank's digital banking platform, including issues with deposits, payments, and access to account information. The lack of a digital card and limited customer support options have also been cited as major drawbacks.
Comparison to Competitors
A few reviewers have mentioned that Axos Bank's returns are below average compared to its competitors, and that there are better digital banks available.
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