Bringing a Taste of Italy to Chicago, One Sandwich at a Time
Our Philosophy
At Powerstone, we believe in empowering communities through innovative yet simple systems and unparalleled personal service. Led by CEO Rene Decker, our dedicated team possesses extensive experience in community management, ensuring your association thrives.
What We Do
Powerstone offers a comprehensive suite of services designed to strengthen and enhance community life for homeowners of all types. We proudly serve:
- Master Planned Communities: Balancing lifestyle, leisure, and financial stability.
- Condominium Communities: Enhancing resident engagement and property value.
- Single Family Communities: Strengthening neighborhood cohesion and maintaining property values.
- Commercial Properties: Ensuring efficient operations and financial stability.
Our Expertise
Recognized as an industry leader, Powerstone boasts:
- Three in-house Certified Public Accountants (CPAs): Ensuring meticulous financial management.
- Dedicated General Counsel: Providing expert legal guidance.
- Award-winning Team: Committed to innovation and exceptional service.
Our Approach
We prioritize proactive communication, transparency, and personalized solutions tailored to your community's unique needs. Our comprehensive services include:
- Escrow Services: Secure handling of financial transactions.
- Financial Services: Budget planning, expense management, and tax compliance.
- Technology Services: Modern, easy-to-use systems for community engagement and communication.
- Community Website: Customized online portals for homeowners to stay connected.
- Community Planning & Governance: Expertise in drafting policies & facilitating association governance.
Our Values
At Powerstone, we stand by these core values:
- Integrity: Upholding the highest ethical standards.
- Professionalism: Delivering exceptional customer service.
- Innovation: Embracing new technologies to enhance community living.
- Collaboration: Working with clients to achieve shared goals.
Join Us
Powerstone is committed to building thriving communities. Contact us today to learn how our expertise can empower your association and achieve your vision.
Red Flags and Horror Stories
Reviewers share their disappointing experiences with Powerstone Management, citing numerous issues with communication, professionalism, and service. Multiple reviewers mention unresolved issues, such as plumbing and sewer issues, property damage, and late fees. Unresponsive staff, including managers and representatives, are a common complaint. Several reviewers express frustration with the lack of accountability and respectful communication from the company.
Poor Customer Service and Unreliable Representatives
Reviewers consistently express disappointment with the company's customer service. Many mention unresponsive representatives, including specific names like Jason and Tiffany. Reviewers describe difficulties in getting help or even receiving basic information, leading to frustration and feelings of neglect.
Unprofessionalism and Lack of Accountability
Several reviewers express disgust with the company's lack of professionalism and accountability. Reviewers mention instances of lying, ignoring emails and phone calls, and general disinterest in resolving homeowner issues. Some reviewers believe the company has a culture of neglect and irresponsibility.
Unresolved Issues and Mistakes
Reviewers describe numerous unresolved issues, including property damage, water leaks, special assessment fees, and late fees. Reviewers often feel forced to take matters into their own hands to resolve these issues, leading to further frustration and distrust.
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