Shine from Hand to Toe, Time to Treat Yourself
Desert Terrace Healthcare Center in Phoenix, Arizona stands out as a leading facility providing compassionate and comprehensive short-term rehabilitation and long-term care. We understand that every individual's journey to recovery is unique, so our team works collaboratively with patients, families, and healthcare providers to create a personalized care plan.
Our Vision: Your Success
At the heart of Desert Terrace Healthcare Center is our exceptional therapy staff. Our team of dedicated professionals utilizes state-of-the-art technology and hands-on techniques to ensure a successful rehabilitation and recovery experience. By combining their expertise with compassionate care and understanding, our therapists work alongside residents to maximize their potential and regain their independence.
Comprehensive In-House Therapy Program
Our in-house therapy program sets us apart. We offer:
- Physical Therapy (PT) & Physical Therapy Assistants (PTA): Addressing any limitations in movement, pain reduction, and strengthening.
- Occupational Therapy (OT) & Certified Occupational Therapy Assistants (COTA): Enhancing skills for daily activities, improving grip strength and coordination.
- Speech and Language Pathologists: Restoring communication and swallowing abilities.
Holistic Approach to Care
Beyond physical rehabilitation, we focus on a holistic approach to recovery. Our therapists work alongside nurses, social workers, activities coordinators, and other professionals to address our residents' physical, emotional, and social needs.
Skilled Nursing Care
Our skilled nursing team provides compassionate and personalized care, ensuring our residents feel safe, comfortable, and well-cared for. They work collaboratively with therapists and other healthcare professionals to create a seamless and comprehensive treatment plan.
Stay Active & Participate
At Desert Terrace Healthcare Center, we believe in the importance of staying active as part of the recovery process. Our diverse range of activities and excursions are designed to promote physical and emotional well-being. From engaging exercises to social gathering and outings, there's something for everyone.
Criticisms of Leadership and Care
The reviewers have expressed numerous criticisms of the leadership and care at this facility. Author Tish Cheatham rates the facility 5 stars, praising the leadership team for their focus on providing great care to residents and patients. However, the majority of the reviews are critical of the facility.
Inadequate Care and Neglect
Several reviewers have reported inadequate care and neglect of patients. Author Nicole Channel, a former employee, describes overworked and underpaid staff, favoritism and racism, and a high turnover rate. Author Jesse Duane Maitland MaDMaNMaITLaNdz experienced seizures due to lack of medication, and alleged that his medication was withheld. Another reviewer, Valencia Haynes, suggests that the facility is taking advantage of Arizona's lack of patient-to-ratio laws, leading to overworked staff and neglect of patients.
Unpleasant Staff and Environment
Reviewers have also criticized the staff and environment. Author Marrie Marion describes staff as rude and uncaring, and the facility's communication as horrible. Author Mrs. Gill reported that her client had to escape from the facility due to neglect and a chaotic environment.
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