Transforming the Image and Culture of Senior Care
At Golden Estates Rehabilitation & Healthcare Center, we are dedicated to providing a safe, comfortable, and compassionate environment for our residents. Our core foundation is built upon our mission, vision, and values that we continually strive to reflect in our interactions with residents and the manner in which we conduct business. We consistently strive to provide a blanket of care, comfort, protection, and safety for our residents.
Core Foundation
Our core foundation is built upon our mission, vision, and values. Our mission is to aggressively pursue the provision of the highest quality of care and services to those we serve in a responsible manner. To be committed to excellence and leadership through fostering a culture of continuous improvement, respect, and dedication to our customers, employees, and communities we serve. Our vision is to be the provider who transforms the image and culture of the various stages of care for the senior adult population.
Our values are rooted in passion, adaptability, servanthood, stewardship, integrity, optimism, and nobility. These values guide us in our daily interactions with our residents and our commitment to excellence. We are passionate about providing the highest level of care and services to our residents, and we adapt to the ever-changing needs of our residents. We are servanthood-focused, constantly putting the needs of our residents above our own. We are stewards of the resources given to us, using them responsibly and honorably. We consistently evaluate our performance from an ethical and moral compass. We never cease to discover the possibilities and never accept the status quo. We are honorable in our conduct, profession, and treatment of others.
Management Team
At Golden Estates, our team of professionals is dedicated to the people we serve. Each person shares a commitment to the mission, vision, and values set forth by our company and a passion for assuring that residents are continuing to live their best life possible during their stay.
Meet Our Team
- April Ramos, LNFA, LBSW - Administrator
- Lindsay Patin, RN - Director of Nursing
- Jason Mascarenas, LVN - Asst. Director of Nursing
We are proud of our team and the commitment they demonstrate to our residents and our values. We believe that our team's dedication to excellence is what sets us apart from other providers.
Amenities and Services
We offer a range of amenities and services designed to meet the unique needs of our residents. From our beautifully designed amenities to our comprehensive care services, we strive to provide an unparalleled living experience.
Services
We offer a range of services designed to meet the unique needs of our residents. These services include:
- Skilled nursing care
- Rehabilitation therapy
- Medication management
- Dining services
- Activities and events
- Transportation services
- Homemaker services
Admissions and Financial Information
We understand the importance of transparency in our admissions and financial information. We offer a range of payment options and financial assistance programs to make care accessible to those who need it.
How to Apply
If you are interested in learning more about our services and admissions process, please do not hesitate to contact us. We would be happy to schedule a tour and discuss how we can best meet the unique needs of your loved one.
Staff and Care
- Some staff members, such as CNAs and nighttime nurses, were praised for their good attitude and timely care.
- However, some daytime nurses were criticized for being late or failing to administer medication.
- The physicians' assistant was commended for being better than the doctor.
- The occupational therapist, Angie, was praised for her good supervision and exercise program.
Administration and Admissions
- The admissions clerk was criticized for being sharp and unhelpful.
- Administrative staff, excluding the admissions clerk, were commended for being pleasant and doing their job.
Facility and Amenities
- The facility was praised for being clean and having a homey atmosphere.
- The laundry service was commended for being good.
Patient Experience
- Some patients and families praised the staff for their kindness, respect, and attention to individual needs.
- However, one reviewer reported neglect and poor treatment of their mother, including lack of outdoor access and proper bathing.
Overall Experience
- Some reviewers praised the facility for its caring and attentive staff, cleanliness, and amenities.
- However, one reviewer had a very negative experience and would not recommend the facility.
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