Our Mission: Empowering Financial Wellness for Our Community
U.P. Connection Federal Credit Union stands as a trusted financial partner for individuals and families in our community. Founded on the principles of shared responsibility and mutual growth, we are dedicated to providing exceptional financial services and fostering financial well-being.
Who We Are
We are a member-owned financial institution, meaning our members are also owners. This allows us to prioritize your needs and make decisions with a focus on your financial health. Our dedicated team of professionals is committed to offering personalized financial guidance, tailored solutions, and exceptional customer service.
What We Do
We offer a comprehensive range of financial services to meet diverse financial goals and aspirations. These include:
Personal Banking
- Convenient online and mobile banking services
- Traditional and student checking accounts
- High-yield savings and money market accounts
- Competitive certificate and investment options
- Individual retirement accounts (IRA) and estate planning services
Loan Solutions
- Affordable personal loans for debt consolidation, home improvement, or large purchases
- Flexible options for auto loans and recreational vehicle financing
- Competitive rates on mortgages and home equity loans
Specialized Programs
- Holiday Closing Assistance Program for qualified members
- Free financial education and counseling resources
- Community outreach programs and partnerships
Our Values
- Community Focus: We are committed to serving the unique financial needs of our community.
- Member-Centeredness: Your needs and concerns are our top priority.
- Integrity: Upholding the highest ethical standards in our financial practices.
- Financial Empowerment: We provide tools and resources to help you achieve your financial goals.
- Sustainable Growth: We prioritize responsible practices and responsible lending to ensure long-term success.
Join Us Today!
We invite you to join our vibrant community of members and experience the difference personalized banking can make. With convenient online and in-branch services, competitive rates, and personalized guidance, U.P. Connection Federal Credit Union is your trusted partner in achieving financial success.
Overall Experience
The reviews highlight a mixed bag of experiences at this credit union. While some customers have had positive interactions with the staff and appreciate the services offered, others have had negative encounters with rude tellers and unnecessary delays.
Positive Experiences
Several customers have praised the bank's staff, citing their pleasant and friendly demeanor. The credit union has also been commended for offering great rates on loans and providing helpful assistance in managing debt.
Negative Experiences
On the other hand, some customers have had poor experiences. One reviewer was made to wait an unnecessary amount of time, and the teller was rude. Another reviewer was unhappy about the lack of certain features, such as depositing from an ATM. One disgruntled customer even went so far as to call the bank "terrible" and accuse it of having "predatory fees".
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