Omaha Firefighters Credit Union was established in 1946 to serve the financial needs of our members, including paid Nebraska firefighters and their family members. As a not-for-profit financial cooperative, we operate as a credit union, encouraging thrift and providing credit at fair and reasonable rates. We are owned and operated by our members, with each member owning an equal share regardless of their account balance. Our Board of Directors is chosen by the members of the Credit Union.
Our Mission
Our mission is simple: to be our members' past, present, and future primary financial institution by responding to changing times, promoting the use of credit wisely, and improving the economic well-being of our members with unmatched dedication.
Services
We offer a range of financial services to our members, including:
Savings
- Choice Savings: Earn competitive money market rates while maintaining daily access to your funds.
- Time Certificates: Choose from a variety of terms ranging from three months to five years with competitive rates and a low minimum balance of $500.
- Individual Retirement Accounts (IRAs): Save for your retirement years with tax-deferred earnings and possible tax-deductible contributions.
Borrowing
- Apply for a Loan: We offer a range of loan options, including personal loans, home equity loans, and automobile loans.
- Mortgage Center: We can help you find the right mortgage for your needs.
Online Services
- Online Banking: Manage your accounts, pay bills, and transfer funds with ease.
- Online Credit Card Access: Apply for a credit card, check your balance, and make payments online.
Financial Calculators
- Our financial calculators are designed to help you make informed financial decisions. Use them to calculate your loan payments, savings goals, and investment strategies.
About Us
We are proud to serve the financial needs of our members, including paid Nebraska firefighters and their family members. Contact us to learn more about our services and to become a member.
Overall Experience
The reviews for this establishment are mixed, with some customers having overwhelmingly positive experiences, while others have had severely negative ones.
Respect and Professionalism
Some customers, like Rich Lemonds, have had positive experiences with the establishment, saying they have been treated with respect and professionalism for over 50 years. However, other customers have had the opposite experience, with some employees being incredibly rude and unprofessional.
Complaints
Common complaints include issues with customer service, with some customers experiencing incompetence, fraudulent charges, and unprofessional behavior from employees. Amelia Neher mentions being hung up on multiple times, and Faith Evertson expresses frustration with the limited services and outdated website.
Conclusion
The overall experience for customers appears to vary greatly, depending on the individual's interactions with the establishment. Some customers have had long, positive experiences, while others have had severely negative ones.
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