Use your time wisely, focus on what matters most to your business
Who we are
Riverfront Technology Consulting is a trusted IT partner for small and mid-sized businesses in Austin, Texas. We specialize in providing comprehensive computer services and support, empowering you to focus on driving success while we handle the complexities of your technology infrastructure.
Our mission
Our mission is to maximize your productivity and profitability by seamlessly aligning your business goals with the right technology. We prioritize minimizing downtime, enabling your employees to work efficiently and achieve more.
What sets us apart
We are passionate about delivering exceptional customer service, understanding each client's unique needs and processes. We avoid the one-size-fits-all approach, meticulously tailoring our solutions to your specific requirements and industry.
Our values
- Customer-centricity: We are your trusted advocate, dedicated to your success at every step.
- Integrity: We uphold the highest ethical standards and transparency in all our interactions.
- Innovation: We embrace new technologies and solutions to enhance your business performance.
- Collaboration: We foster open communication and teamwork to deliver seamless solutions.
Our services
We offer a comprehensive suite of IT services, including:
**Technology Consulting
- Strategic technology planning and roadmap development
- Hardware and software recommendations
- Cloud solutions assessment and implementation
Managed IT Support
- Proactive monitoring and maintenance of your network and systems
- 24/7/365 technical assistance and support
- User training and onboarding
Cloud Solutions
- Cloud migration planning and implementation
- Secure and reliable cloud storage and collaboration tools
- On-demand access to applications and software
Additional Services
- Network design and security
- Data recovery and disaster recovery planning
- Cybersecurity assessments and mitigation strategies
- Remote work infrastructure setup and support
Our commitment
We are committed to providing you with:
- Flat-rate IT management: Say goodbye to unpredictable expenses and embrace a predictable, monthly cost.
- Responsive support: Immediate attention to your needs, whenever and wherever you need it.
- Proactive approach: We take ownership of your technology infrastructure, anticipating and resolving issues before they impact your business.
Get in touch today to learn how Riverfront Technology Consulting can be your trusted partner in achieving greater efficiency, productivity, and profitability for your business.
Disappointing Experience
The reviews highlight a stark contrast in experience with Riverfront, with one reviewer expressing extreme disappointment and the other showering praise.
Incompetent and Unprofessional
Christian Acacio's 1-star review describes a frustrating experience with the Riverfront team's support. He called them during an outage, only to be told that they don't provide IT support and prioritize clients who pay them more. The representative allegedly kept referring to Acacio's company as another IT firm, despite being part of the internal IT team. This exchange led Christian to label the team as "incompetent and unprofessional."
Excellent Service
Dr. Gerard Liboiron, on the other hand, had a 5-star experience with Riverfront. He has two chiropractic offices with a mix of PCs and Mac computers, and the team has been able to keep everything running smoothly. Dr. Liboiron appreciates the staff's knowledgeability, fast service, and ability to back up important data, preventing catastrophic losses of patient files and x-rays.
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