Since 2014, we have proudly served residential and commercial property owners by providing comprehensive property management solutions that deliver exceptional results. We go beyond simply finding tenants - we actively market and screen potential renters, ensuring the right tenants for your property.
1. Comprehensive Property Management
- Leasing and tenant selection
- Rent collection and payment processing
- Detailed move-in and move-out inspections
- Tenant communication and mediation
- Regular property inspections and maintenance coordination
- Detailed financial reporting and owner statements
2. Tenant Placement Expertise
- Extensive marketing campaigns across online platforms, social media, and local networks
- Detailed tenant screening process with background checks and credit verification
- Personalized tenant placement to ensure compatibility with your property
3. Skilled Property Maintenance
- Proactive maintenance planning and coordination
- Response to tenant maintenance requests promptly and efficiently
- Established relationships with reliable repair and cleaning services
4. Data-driven Approach and Transparency
- Regular performance reports and online access to all documents
- Data-driven insights to optimize your rental income and property value
- Transparent communication and open communication channels
5. Experienced Team and Dedicated Leadership
- Led by experienced property manager, Lisa Berg, with over 10 years in the industry
- A team of skilled and passionate property management professionals
- Active involvement in the National Association of Residential Property Managers (NARPM)
Our Commitment
At Mt. Bachelor Property Management, we believe in:
- Building strong relationships: We treat every property and owner as individuals, fostering open communication and personalized solutions.
- Professionalism and integrity: We uphold the highest ethical standards and maintain transparency in all our practices.
- Results-oriented approach: We constantly track and analyze data to constantly improve our services and maximize your rental income.
Overall Experience
The reviews show a mixed bag of experiences with BPM property management, with some renters having positive interactions and others facing issues with communication, maintenance, and customer service.
Communication and Customer Service
Some reviewers praised the office staff for being prompt, friendly, and responsive to their concerns, while others had negative experiences with communication, including unreturned emails and hostile responses.
Maintenance and Repairs
Some renters reported that maintenance requests were handled promptly and efficiently, while others faced issues with getting repairs done, including concerns about mold and structural issues in their rental properties.
Application Process and Leasing
The application process was described as smooth and convenient by some, while others reported difficulties with income verification and co-signer requirements.
Professionalism and Ethics
Some reviewers raised concerns about the company's professionalism and ethics, citing instances of bullying, threats of termination, and disregard for tenant responsibilities.
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