At Wild West Property Management, LLC., we are dedicated to providing exceptional services to our clients, whether you're a homeowner looking for a reliable property management company or a tenant searching for a comfortable place to call home. Located in Prineville, Oregon, we specialize in residential property management, serving Prineville, Powell Butte, and the surrounding areas.
With a team of experienced and licensed professionals, we understand the importance of providing a high-quality living experience for our tenants and a seamless rental process for our homeowners. Our team consists of Amanda Mitchell, a licensed property manager in the State of Oregon; Jason Mercado, an assistant property manager; Dawn Rothenbucher, owner and licensed property manager; and Daryl Rothenbucher, owner and president.
At Wild West Property Management, we offer a range of services designed to meet the unique needs of our clients. From tenant screening and lease execution to rent collection and maintenance coordination, we're dedicated to providing a comprehensive property management solution. Our services include:
- Tenant Screening: We thoroughly screen prospective tenants, conducting credit checks, criminal background checks, and employment verification to ensure the best possible tenants for your property.
- Rent Collection: We offer online rent payments for our tenants, making it easy for them to stay on top of their rent payments.
- Lease Execution: We prepare and negotiate rental agreements that protect the interests of both landlords and tenants.
- Property Maintenance: Our experienced team coordinates regular maintenance and repairs to keep your property in top condition.
- Rent Advertising: We use a variety of advertising platforms, including our website, Craigslist, and Facebook, to ensure your property is seen by potential tenants.
- Move-In/Move-Out Inspections: We conduct thorough inspections of your property before and after tenants move in or out, providing detailed documentation in case of any disputes.
At Wild West Property Management, we're committed to providing exceptional service, dedication, and expertise to our clients. Whether you're a homeowner seeking a reliable property management company or a tenant looking for a comfortable place to call home, we're here to help.
Mixed Opinions
The reviews for Wild West Property Management (WWPM) are mixed, with some customers praising their professionalism, friendliness, and willingness to work with tenants, while others express frustration, disappointment, and even anger with the company's practices.
Tenant-Landlord Relations
Some reviewers have had positive experiences with WWPM staff, describing them as friendly, caring, and helpful. Jason, a staff member, is mentioned specifically as being easy to talk to and willing to go the extra mile to ensure a smooth rental process. On the other hand, some customers have reported difficulties with Jason, citing rude behavior, failure to follow up on issues, and inconsistent communication.
Maintenance and Repairs
Maintenance and repair issues are a significant concern for many reviewers. Some have reported delays in addressing problems, such as electrical and sewer issues, while others have expressed frustration with the repair process, citing lack of progress and inadequate communication.
Evictions and Termination of Leases
Several reviewers have been evicted or had their leases terminated without apparent cause, often citing issues with pets or alleged damages to the property. This has led to feelings of injustice and resentment among these customers.
Customer Service
Customer service is another area of concern, with some reviewers reporting difficulty in getting in touch with WWPM staff, being put on hold, or receiving unhelpful or unprofessional responses.
Summary
It is clear that WWPM has a complex reputation, with both positive and negative experiences reported by customers. While some reviewers have praised the company's professionalism and staff, others have expressed frustration with maintenance, repairs, evictions, and customer service issues.
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